Customer Loyalty Advisor
Zando.co.za
Total years of experience :21 years, 11 Months
Telephonic and email inquiries
Liaise with courier company and warehouse
Talk Show producer
Camera man
Video Editor
Photographer
Sound Engineer
Updating Social feeds daily (Twitter, Facebook)
News feed for the club
Photography for the games
Videos for the games
Getting sponsors for the club
Building the image of the club
COMPANY: ULTIMATE CREDIT SOLUTIONS
POSTION HELD: CALL CENTRE AGENT, SYSTEM ADMINISTRATOR ASSISTANT, SALES REP ASSISTANT
DATE: SEPTEMBER 2011 - PRESENT
: DEBT COLLECTING
: DAILY REPORTS
: TELEPHONIC ENQUIRES
COMPANY: PICK N PAY N1 CITY AND CENTURY CITY
DATE: 2000 - 2001
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SELFPACKER
DUTIES: PACKING OUT STOCK
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: LEAVE SECTION (EDUCATORS)
DATE: MAY 2001 - JAN 2007
REASON FOR LEAVING: BETTER REMUNERATION
COMPANY: DAYMON WORLDWIDE
POSITION HELD: MERCHANDISER (FIELD MARKETER)
DATE: SEPTEMBER 2007 - FEBRUARY 2008
POSITION HELD: SENIOR PERSONNEL OFFICER GRADE 3
DUTIES: CAPTURING LEAVE SPPLICATIONS ON THE LAS (PERSAL) SYSTEM (MS ACCESS)
: HANDLING TELEPHONIC AND PERSONAL ENQUIRIES
: CALCULATING AND IMPLEMENTING GRATUITIES
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: CALL CENTRE
DATE: 2005 - 2006
DUTIES: TELE PHONIC ENQUIRIES
: LEAVE APPLICATIONS (EDUCATORS & NON - EDUCATORS)
: APPOINTMENTS (EDUCATORS & NON - EDUCATORS)
: HOUSING (EDUCATORS & NON - EDUCATORS)
: PENSION (EDUCATORS & NON - EDUCATORS)
: FINANCE (SALARY; MEDICAL AID; DEDUCTIONS) (EDUCATORS & NON - EDUCATORS)
POSITION HELD: SENIOR PERSONNEL OFFICER GRADE 3
DUTIES: CAPTURING LEAVE SPPLICATIONS ON THE LAS (PERSAL) SYSTEM (MS ACCESS)
: HANDLING TELEPHONIC AND PERSONAL ENQUIRIES
: CALCULATING AND IMPLEMENTING GRATUITIES
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: CALL CENTRE
DATE: 2005 - 2006
DUTIES: TELE PHONIC ENQUIRIES
: LEAVE APPLICATIONS (EDUCATORS & NON - EDUCATORS)
: APPOINTMENTS (EDUCATORS & NON - EDUCATORS)
: HOUSING (EDUCATORS & NON - EDUCATORS)
: PENSION (EDUCATORS & NON - EDUCATORS)
: FINANCE (SALARY; MEDICAL AID; DEDUCTIONS) (EDUCATORS & NON - EDUCATORS)
COMPANY: DAYMON WORLDWIDE
POSITION HELD: MERCHANDISER (FIELD MARKETER)
DATE: SEPTEMBER 2007 - FEBRUARY 2008
DUTIES: PACKING OUT STOCK, STOCK CONTROL, ORDERS AND RETURNS
COMPANY: 3D MARKETING
POSITION HELD: MERCHANDISING (FIELD MERKETER)
DATE: MARCH 2008 - JULY 2008
DUTIES: PACKING OUT STOCK, STOCK CONTROL, ORDERS AND RETURNS
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: LEAVE SECTION (EDUCATORS)
DATE: MAY 2001 - JAN 2007
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SENIOR PERSONNEL OFFICER GRADE 3
DUTIES: CAPTURING LEAVE SPPLICATIONS ON THE LAS (PERSAL) SYSTEM (MS ACCESS)
: HANDLING TELEPHONIC AND PERSONAL ENQUIRIES
: CALCULATING AND IMPLEMENTING GRATUITIES
COMPANY: PICK N PAY N1 CITY AND CENTURY CITY
DATE: 2000 - 2001
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SELFPACKER
DUTIES: PACKING OUT STOCK
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: LEAVE SECTION (EDUCATORS)
DATE: MAY 2001 - JAN 2007
REASON FOR LEAVING: BETTER REMUNERATION
COMPANY: PICK N PAY N1 CITY AND CENTURY CITY
DATE: 2000 - 2001
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SELFPACKER
DUTIES: PACKING OUT STOCK
COMPANY: PICK N PAY N1 CITY AND CENTURY CITY
DATE: 2000 - 2001
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SELFPACKER
DUTIES: PACKING OUT STOCK
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: LEAVE SECTION (EDUCATORS)
DATE: MAY 2001 - JAN 2007
REASON FOR LEAVING: BETTER REMUNERATION
POSITION HELD: SENIOR PERSONNEL OFFICER GRADE 3
DUTIES: CAPTURING LEAVE SPPLICATIONS ON THE LAS (PERSAL) SYSTEM (MS ACCESS)
: HANDLING TELEPHONIC AND PERSONAL ENQUIRIES
: CALCULATING AND IMPLEMENTING GRATUITIES
COMPANY: WESTERN CAPE EDUCATION DEPARTMENT
DEPARTMENT: CALL CENTRE
DATE: 2005 - 2006
DUTIES: TELE PHONIC ENQUIRIES
: LEAVE APPLICATIONS (EDUCATORS & NON - EDUCATORS)
: APPOINTMENTS (EDUCATORS & NON - EDUCATORS)
: HOUSING (EDUCATORS & NON - EDUCATORS)
: PENSION (EDUCATORS & NON - EDUCATORS)
: FINANCE (SALARY; MEDICAL AID; DEDUCTIONS) (EDUCATORS & NON - EDUCATORS)
COMPANY: DAYMON WORLDWIDE
POSITION HELD: MERCHANDISER (FIELD MARKETER)
DATE: SEPTEMBER 2007 - FEBRUARY 2008
DUTIES: PACKING OUT STOCK, STOCK CONTROL, ORDERS AND RETURNS
COMPANY: 3D MARKETING
POSITION HELD: MERCHANDISING (FIELD MERKETER)
DATE: MARCH 2008 - JULY 2008
DUTIES: PACKING OUT STOCK, STOCK CONTROL, ORDERS AND RETURNS
COMPANY: INCREDIBLE CONNECTION (CAPE GATE
POSITION HELD: SALES EXECUTIVE, CASHIER ASSITANT
DATE: AUGUST 2008 - NOVEMBER 2009
DUTIES: SALES & MERCHANDISING, STOCK CONTROL, PERSONAL SALES & QUERIES
: TELEPHONE SALES & QUERIES
: FIRE WARDEN & STAFF REPRESENTITIVE
SALES MANAGER TRAINING: DAILY, WEEKLY AND MONTHLY REPORTS, STOCK CONTROL
: MONTHLY STATS UPDATE & REPORTING, DICTATING DUTIES TO STAFF
COMPANY: NATIONAL LETTING
: RENTAL AGENT TRAINING
: CUSTOMER SERVICE
: PROCEDURES, MARKETING, PAYMENT CALCULATIONS
26 HOP STREET SCOTTSVILLE KRAAIFONTEIN; 7570
HOME: 021 987 - 1408 / CELL: 084 327 5222
EMAIL: rcbotman17@gmail.com
INSTITUTION: EDCO COMPUTER ACADEMY DATE OF COMPLETION: 2000
LAST SCHOOL ATTENDED: SCOTTSVILLE SENIOR SECONDARY HIGHEST GRADE PAST: GRADE 12 - 1999 SUBJECTS: AFRIKAANS (HG) : ENGLISH (HG) : BIOLOGY (SG) : GEOGRAPHY (SG) : HISTORY (SG) : BUSINESS ECONOMICS (SG)