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Rhia Laurel, ASSISTANT SALES & MARKETING MANAGER

Rhia Laurel

ASSISTANT SALES & MARKETING MANAGER·Multi-tasking

Qatar

Bachelor's degree, International Studies

Work experience

Total years of experience: 5 years, 8 months

ASSISTANT SALES & MARKETING MANAGER

January 2013 - September 2014

Multi-tasking

France

January 2013 - September 2014

• Multi-tasking
ASSISTANT SALES & MARKETING MANAGER
2013, January -Up to Present
Grand Regal Hotel Doha (formerly known as MerwebHotel Central Doha)
Company industry:
IT Services
Job role:
Sales

SALES & MARKETING EXECUTIVE

January 2012 - December 2013

Grand Regal Hotel Doha

France

January 2012 - December 2013

SALES & MARKETING EXECUTIVE
2012, December- 2013, January
Grand Regal Hotel Doha (formerly known as MerwebHotel Central Doha)
Qatar

• Establishes and maintains files on active accounts within areas.
• Provides feedback to Sales Manager In-Charge on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in market areas.
• Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times
• Attends meetings as requested.
• Submits weekly sales reports, and weekly call planner as required by HOD.
• Supports hotel promotions and events and ensures information is fed into the market.
• Attends functions held in-house as per instructions from Sales Manager In-Charge.
• Performs related duties and special projects as assigned.
Company industry:
Hospitality & Accomodation
Job role:
Sales

SALES & MARKETING EXECUTIVE

July 2011 - January 2012

MerwebHotel Central Doha

France

July 2011 - January 2012

SALES & MARKETING EXECUTIVE
2011, July - 2012, November
MerwebHotel Central Doha (under Katara Hospitality formerly Qatar National Hotels Company)
Qatar

• Generates & maintains customers of defined accounts (face to face, telephone calls & entertainments)
• Identify NEW potential accounts.
• Solicits & serves transient & group business & meetings from commercial accounts & any other source.
• Entertains guests in the hotel.
• Conducts site inspections.
• Regular follow-up on account's production.
• As directed, participates in promotional events within the hotel, the industry & Customer organizations, in order to promote & maximize the sales.
• Flexibility in working hours, as required.
• Attends departmental, communication meetings & training sessions & operates in line with the instructions received.
• Within established parameters quotes & negotiates prices with customer representatives.
• Adheres to the hotel rules at all times.
• Has full knowledge of the hotel's safety & emergency procedures.
Company industry:
Hospitality & Accomodation
Job role:
Sales

HR COORDINATOR

January 2011 - December 2011

Century Hotel Doha

France

January 2011 - December 2011

HR COORDINATOR
2011, January - 2011, June
Century Hotel Doha
Qatar

• Identify staff vacancies and recruit, interview and select applicants.
• Give assistance for Visa Processing, Medical, Finger Print for Immigration purposes and Residence Permit Processing for Staff.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, coordinates firing employees, and administering disciplinary procedures.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Analyze training needs to design employee development, language training and health and safety programs.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Conduct exit interviews to identify reasons for employee termination.
Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

PUBLICITY COORDINATOR (PR COORDINATOR)

December 2008 - March 2009

SM Head Office

Philippines

December 2008 - March 2009

PUBLICITY COORDINATOR (PR COORDINATOR)
(Fashion Department Store and Affiliates)
SM Head Office - Publicity and Marketing Department
Manila, Philippines
2008, December - 2009 March (PROJECT BASED for 3 Months)

• Lead correspondence between reporters and clients to facilitate interviews, reviews, television and radio appearances, and general media placements
• Assist with client mailings (CDs, screeners, etc.) and press kit creation
• Assist with editorial follow-up via phone and e-mail (must have persistent follow-through)
• Assist with creating editorial pitches, writing of press releases, and overall story ideas
• Research editorial calendars and client-related background materials
Clip media placements and track placements in impressions sheets for delivery direct to clients
Company industry:
Other Business Support Services
Job role:
Other

ROOM SALES ACCOUNT MANAGER

October 2007 - April 2008

The Heritage Hotel

Philippines

October 2007 - April 2008

ROOM SALES ACCOUNT MANAGER
Sales & Marketing (Rooms Division)
The Heritage Hotel - Manila
Philippines
2007, October - 2008, April
• Building a 'territory'
• Achieving sales targets
• Delivering sales presentations to high-level executives
• Attending client meetings
• Maintaining and expanding relationships with existing clients
• Submits reports and all other required paperwork to management as directed in an accurate and timely manner
Company industry:
Hospitality & Accomodation
Job role:
Other

November 2005 - December 2005

Month Event

November 2005 - December 2005

2005, November - 2005, December (1 Month Event)
Job role:
Other

VIP LIAISON OFFICER

January 2005 - December 2005

Philippine Sports Commission

Philippines

January 2005 - December 2005

VIP LIAISON OFFICER (Water polo Event)
Philippine Sports Commission
Manila, Philippines
2005 23rd Southeast Asian Games
Company industry:
Public Administration
Job role:
Other

Education

SAN BEDA COLLEGE

March 2006

March 2006

Bachelor's degree, International Studies

Philippines

SAN BEDA COLLEGE

March 2006

March 2006

High school or equivalent, Tourism Management

Philippines

THE FISHER VALLEY COLLEGE

April 2000

April 2000

High school or equivalent, Highshool

Philippines

THE FISHER VALLEY COLLEGE

April 1996

April 1996

High school or equivalent, Elementary

Philippines

THE PHILIPPINE PASAY CHUNG HUA ACADEMY

April 1994

April 1994

High school or equivalent, Elementary

Philippines

Skills

ACTIVE ACCOUNTS
Expert
ACTIVE ACCOUNTS
Expert
DIRECT MAIL
Expert
DIRECT MAIL
Expert
DIRECT SALES
Expert
DIRECT SALES
Expert
FROM SALES
Expert
FROM SALES
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
SALES MANAGER
Expert
SALES MANAGER
Expert
SALES REPORTS
Expert
SALES REPORTS
Expert
TELEPHONE
Expert
TELEPHONE
Expert
TO SALES
Expert
TO SALES
Expert

Languages

Chinese
Beginner
English
Expert
Tagalog
Expert
Japanese
Expert