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Richard Maalouf, Facilities Manager

Richard Maalouf

Facilities Manager·BGIS

Canada

Master's degree, Electrical Engineering

Work experience

Total years of experience: 23 years, 3 months

Facilities Manager

May 2020 - Present

BGIS

Ottawa, Canada

May 2020 - Present

Project: 60 Bank Retail Branches and One Corporate Office, BGIS (Canada)
Facility Manager for the account, managing operation, maintenance and projects. Performing Annual Building Inspections, Building
appearance and Health & Safety annual inspections.
Project: Office Building, BGIS (Canada)
Managing the operation and maintenance of 6 stories Office Building (200, 000 sf). Working within budget, scope of work, service
delivery, invoices, projects and contracts. Managing both compliance and non-compliance Preventive Maintenance. Keeping up-to-date
systems certificates and building drawings. Generating and presenting client monthly and quarterly reports. Managing tenant’s
service requests.
Key Achievements:
 Completed transition between Tenant and Landlord responsibilities
 Reviewed and updated all service contracts and associated Preventive Maintenance schedules
 Completed building assessment and advised a 5-year systems renovation plan
 Promoted from Facility Manager I to Facility Manager III

Company industry:
Facilities & Property Management
Job role:
Management

Facilities Manager

September 2014 - November 2019

Msheireb Properties

Doha, Qatar

September 2014 - November 2019

Project: Sustainable Mixed-Use Development, Msheireb Properties Real Estate (Qatar)

Managed the operation and maintenance for major real-estate developer demolishing an old city, salvaging some significant old
buildings and creating a new sustainable 76 acre community with 100 buildings including commercial, retail, residential spaces as
well as a shopping mall, parkade, school, and museum.
Primary responsibilities: Team Leader, Maintenance (Preventive, Reactive and Emergency), Budgets, Audits, Scope of Works,
Invoices, Building Condition reports, Contracts and Tenders.
Key Achievements:
 Upgrading Head Quarters LEED gold Certificate to LEED platinum by obtaining additional credentials through LEED O+M.
 Achieved 20% contract cost reduction by reviewing operational needs (2018)
 Achieved 30% cost reduction by tendering main services and directly managing services (2019)
 Received certificate of appreciation for successful opening of the site museums.

Company industry:
Real Estate
Job role:
Management

Facilities Manager

March 2011 - July 2014

Johnson Controls

Doha, Qatar

March 2011 - July 2014

Project: Commercial and Retail Mall, Johnson Controls Inc. (Qatar)

Managed the operation and maintenance for 400 commercial and retail shopping mall with popular stores such as H&M, Virgin,
Zara, Apple, Tim Horton’s, Gap etc. Supervised 25 skilled technicians and supervisors as well as hard, soft and specialist service
providers. Worked on project budgets, scope of work, service delivery, invoices, and contracts.
Key Achievements:
 Achieved 20% contract cost reduction by tendering security services and reviewing operational needs (2011)
 Received regional JCI Merit Award for customer satisfaction for mall TBOM team (2012)

Company industry:
Facilities & Property Management
Job role:
Management

Facilities Manager

October 2006 - February 2011

Operators Qatar

Doha, Qatar

October 2006 - February 2011

Projects: Commercial Towers and Buildings, Operators Qatar W.L.L.
Manager of hard and soft services for commercial high rise buildings in downtown core. Created and implemented preventive
maintenance and asset register for all property systems and equipment (Generators, HVAC, Chillers, MV panels, LV panels,
Elevators, BMS, Firefighting systems, Fire alarm System…etc.)
Key Achievements:
 Received Certificate of Appreciation from Qatar Financial Center Authority for excellence of service.
 Renewing existing contract with the client and securing additional tower for operation.

Company industry:
Facilities & Property Management
Job role:
Management

Sales Engineer

September 2002 - September 2006

Hermes Electric L.L.C

Lebanon

September 2002 - September 2006

Sep 2002 - Sep 2006 Hermes Electric L.L.C., Beirut, Lebanon

Sales Engineer
Submitting quotations for big projects (Metropolitan Hotel, Movempic Hotel, Beirut Airport, Marina
Towers etc.) Place orders from suppliers, After sale service and technical support for brands: Legrand,
France (Wiring Devices), Merlin Gerin, France (MCB, MCCB, Panel Boards, Control etc.), Socomec,
France (Change-over switches, Measuring devices) IME, Italy (Current transformers, Measuring devices)
Telemecanique, France (Contactors, Inverters, etc.) CATU, France (Safety equipments and tools)

Company industry:
General Engineering Consultancy
Job role:
Sales

Education

University of Balamand

January 2001

January 2001

Master's degree, Electrical Engineering

Lebanon

1996 - 2001 Masters of Science, Electrical Engineering University of Balamand, Koura, Lebanon

Skills

Team Management
Expert
Team Management
Expert
Facility Management
Expert
Facility Management
Expert
Sales Targets
Expert
Sales Targets
Expert
Engineering
Expert
Engineering
Expert
Ethics
Expert
Ethics
Expert
APQP
Expert
APQP
Expert
CHILLERS
Expert
CHILLERS
Expert
ENGINEER
Expert
ENGINEER
Expert
FIRE ALARM
FIRE ALARM
GENERATORS
GENERATORS
HVAC
HVAC
INDUSTRIAL MACHINERY
Expert
INDUSTRIAL MACHINERY
Expert
MAINTENANCE
MAINTENANCE
PREVENTIVE MAINTENANCE
Expert
PREVENTIVE MAINTENANCE
Expert
QUOTATIONS
QUOTATIONS
Planning
Expert
Planning
Expert
Operation
Expert
Operation
Expert
Operations Management
Expert
Operations Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Negotiation
Expert
Negotiation
Expert
Procurement
Expert
Procurement
Expert
Team Management
Expert
Team Management
Expert
Facility Management
Expert
Facility Management
Expert
Sales Targets
Expert
Sales Targets
Expert
Engineering
Expert
Engineering
Expert
Ethics
Expert
Ethics
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Memberships

BIFM

Certified BIFM

June 2017

LEED

LEED GA

February 2016

First Aid International

International Emergency First Aid at Work

May 2017

Training and Certifications

Certifications
LEED Green Associate Certificate (LEED GA)
Managing safely, a course approved and validated by IOSH in association with SHEilds Ltd.

Training
LEED V4 Core Concepts & Strategies
Qatar Green Building Council
ilead Leadership Course
Johnson Controls
Situational Leadership Course
Johnson Controls
Building Inclusive Team Course
Johnson Controls