Richard D'souza, General Manager

Richard D'souza

General Manager

Rudra Creations

Location
India - Mumbai
Education
High school or equivalent, Commerce
Experience
37 years, 11 Months

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Work Experience

Total years of experience :37 years, 11 Months

General Manager at Rudra Creations
  • India - Mumbai
  • My current job since February 2015

Reporting to the C.E.O. my portfolio requires me to provide guidance and direction to the Operations (Production) department, Key Accounts Team, Business Development Team, Purchase department and coordinate with and assist the Finance Head.

Broad area of work:

1. HR Activities

• Recruitment for all vacant positions in the organization.
• Job Descriptions and Job Specifications: Designing Job Descriptions across all levels in the organization.
• Induction and Orientation
• Annual Performance Appraisal: Design and Develop formats for Annual performance Appraisal for all employees.
• Company Policies
• Development of Standard operating procedures.
• Creating work flow charts
• In house Training

2. Administrative Activities

• Administrative Support: Provision of adequate Human Resource, Office utilities, Logistics arrangements, Facilities maintenance, Tackling all disciplinary issues with suitable action, Conduct of Timely Meetings, Vendor Management, issuing of necessary Orders, Circulars & Notices, Monitoring the work of outsourced staff. - Liaison and Coordination: Liaison with Govt. Departments and Ministry for the compilation, circulation and dissemination of required information.
• Maintain Attendance & Leave Records & prepare monthly salary statements.

3. Key Account Management

• Manage the key accounts team
• Visit to clients with team members
• Follow up on inquiries received by them and support them in responding to clients.
• Track daily reports.
• Make assurance calls to clients to follow up on quality of products, service & timely deliveries.

4. Business Development

• Support the Business Development Manager by constant coordination and follow up on lead generation and follow up to convert leads to orders.
• Track daily reports
• Make assurance calls to clients to follow up on quality of products, service & timely deliveries.

5. Operations

• Coordinate with operations head and track production of samples and orders.
• Assist in dealing with job workers and purchase of raw materials.
• Track daily reports and production planning
• Logistics support and advise.


6. Purchase

• Coordinate with Purchase team on inquiry follow up and response
• Coordinate and arrange samples for sales team
• Assist in finding vendors for unique products
• Final negotiation with vendors before placing order
• Approving purchase orders
• Track daily reporting

7. Finance

• Coordinate with and assist finance head.
• Tracking Client Purchase orders
• Tracking inward receivables with Sales team against Client Purchase orders & outstanding reports generated by finance department.
• Authorising vendor payments as and when required in conjunction with C.E.O.

Warehouse Manager at Fresh Fruits Company
  • United Arab Emirates - Dubai
  • September 2013 to March 2014

Coordinating and managing the receipt of stock, quality checks and placing in locations.
Managing picking of stock for local distribution and delivery.
Managing warehouse staff, stock controllers & delivery teams.
Ensuring optimum utilization of warehouse space.
Coordinating the Cyclical and monthly and annual Warehouse stock take.
Recruitment of staff for warehouse & conducting staff appraisals in conjunction with HR.
Training staff to learn FIFO and locating of stock and ensuring correct picking.
Coordinating maintenance of premises and equipment.

Warehouse Manager at Supreme Food Services
  • United Arab Emirates
  • August 2009 to June 2010

In my current position I manage the receiving of products to locating, picking, packing, loadiung andtransport to the required port.

Warehouse Manager at THE One Total Home Experience
  • United Arab Emirates - Dubai
  • February 1989 to January 2009

Managed a team of stock controllers, the process of receiving imported consignments, storage, picking and distribution og goods to the Company owned retail outlets and Customer residences.

Warehouse & Distribution Supervisor at Emirates Snack Foods LLC.
  • United Arab Emirates - Dubai
  • July 1996 to September 1998

Supervised the process from receiving imported consignments to distribution to Mobile sales teams and delivery to large supermarkets and retail outlets.

Warehouse & Distribution Manager at Ideal Ice & Cold Storage Co. Ltd.
  • India
  • October 1989 to November 1995

Managed the distribution process from order booking to final delivery to customers.

Store Manager at Melody Salon
  • India
  • August 1986 to September 1989

Managed the retail music store, ordered stock, carried out retail sales, Created In Store & Window display and Banking

Site Coordinator at United Trading Services
  • Saudi Arabia
  • August 1983 to March 1986

Coordinated between UTS, Client (ARAMCO) & Client's Supervisor (Arabian Bechtel). Submitted samples for approval, Weekly work progress reports, handled Site Safety along with regular office duties.

Store Manager at Melody Salon
  • India
  • August 1981 to July 1983

Managed the retail music store, ordered stock, carried out retail sales, Created In Store & Window display and Banking

Education

High school or equivalent, Commerce
  • at Burhani College of Commerce & Arts
  • April 1979

Specialties & Skills

Team Management
Time Management
Coordination
Planning
Administrative Duties
MS Excel
MS word
MS Powerpoint

Languages

English
Expert
Hindi
Intermediate
Marathi
Intermediate

Training and Certifications

Management Development Programme (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
Professional Course in Communication and Media (Certificate)
Date Attended:
May 2001
Valid Until:
May 2001
Leadership Workshop (Certificate)
Date Attended:
October 2004
Valid Until:
October 2004