Employee Engagement, Learning & Development Officer
Bellevue Medical Center
Total years of experience :18 years, 5 Months
Working on Human Resources programs and initiatives for the current and potential employees to promote a positive organizational culture and develop employee engagement.
Liaising with managers and staffs to identify and assess training and development needs, deliver and oversee the training of the individuals or groups of employees to grow and develop their skills.
Achievements:
- Increased the number of support provided to our employees through the newly implemented Corporate Social activities and initiatives.
- Increased and diversified the types of Social and Wellness activities to improve the organization’s programs to distract the employees from their day to day duties and to keep their moral high.
- Administered the training and development plans and activities according to the organization’s policies and procedures. Working on developing plans for E-Learning Activities
- Managed the organization’s Human Resources activities as required by the applicable standards, policies and procedures.
- Established different types of communication with many categories of people using different communication channels on topics related to the Human Resources Department (Data Reports, etc).
Duties & Responsibilities:
• Co-led many of the hospital’s internal and external Corporate Social Responsibility Activities (Medication Donations, Mouneh Project, Bake Sale, etc).
• Co-led many of the biggest social activities and staff wellness activities for the employees.
• Coordinated with BMC’s accreditation core team members to ensure the effective implementation of the retreat activities as required by the PlaneTree Designation Standards.
• Managed the company’s HR department’s procedures and activities (performance appraisal, etc).
• Implemented newly created training & development policies and procedures.
• Coordinated with the head of departments on the training needs and training activities for their employees.
• Kept employees informed of the various hospital activities, using different communication channels
• Reported and presented to management regularly on any updates requested.
• Basic knowledge of Recruitment process.
Achievements:
- Managing the organization’s Human Resources activities.
- Developing the Human Resources Department.
Duties & Responsibilities:
• Established an HR department for a US based company in compliance with the federal and local state laws.
• Developing the company’s Human Resources Department.
• Managing the company’s HR department’s procedures and activities (Recruitment, Personnel Records, etc).
• Handling part of the financial transactions related to the organization (Account Payables, etc)
• Administering the company’s payroll.
Achievements:
- Executed successfully all projects and activities from planning to execution with the help and support of volunteers and committee members with a high satisfaction rate.
- Established different types of communication with many categories of people using different communication on topics related to the organization .
- Managed to increase the amount of funds raised or donations received for the different projects I was involved in (Calendar Sale, Event ticket sale, etc) targeted to support patients.
Duties & Responsibilities:
• Coordinated and organized very large annual fundraising events and projects with over 1000 attendees.
• Managed a team of 2-4 supervisors and a number of volunteers.
• Generated funds from the sales of the tickets to CHANCE association’s events and annual calendars.
• Produced booklets about the association and several types of cancer.
• Established communications with the committee, volunteers, clients, celebrities, sponsors and contributors for the well running of the events and the projects.
• Member of the marketing team selecting publicity material released through various communications and media channels.
Objective: To find job opportunities for people with medical conditions that suit their skills and abilities.
Key Results:
• Introduced, developed and executed the project with the team members.
• Defined the marketing infrastructure and launched the marketing campaign to increase
awareness of the project.
• Co-led a team of volunteers for the distribution of flyers and the organization of events.
• Promoted the project Live on TV and radio through different interviews.
• Developed and executed a recruiting plan.
• Network through industry, non-governmental and non-profit association contacts.
• Approached corporate institutions to inquire about their career opportunities and share our vision.
• Put together an HR awareness workshop attended by HR managers of several major companies to increase awareness about the project, the problem in question and the idea that people with medical conditions are productive.
• Put together a training session for four of our candidates.
• Highlighted the lack of an existing law that would protect candidates with medical conditions from being discriminated by organizations.
o Achieved a few successes in a period of 3 months
Achievement:
- Managed the “2012 Gifts for 2012 Smiles” Project (A project to gather 2012 gifts for 2012 orphans living outside of orphanages during the Christmas season).
Duties & Responsibilities:
• Managed a team of 5 persons to distribute a thousand gifts to orphans in different regions of Lebanon.
• Promoted the project to schools and several associations.
• Promoted the project through several media and social media channels (TV awareness programs, etc).
• Defined and implemented the marketing and communication strategy.
Duties & Responsibilities:
• Managed many of the client’s events (Conferences, Corporate Events, others…).
• Led the training of new candidates at the Mövenpick Hotel over a period of 3 months.