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Rinna Samiran, Executive Secretary

Rinna Samiran

Executive Secretary·Ajman American Private School

United Arab Emirates

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 9 years, 3 months

Executive Secretary

August 2019 - Present

Ajman American Private School

Ajman, United Arab Emirates

August 2019 - Present

• Proactively supports the Principal and the Supervisors Team in the school to provide confidential high quality administrative, secretarial and personal support in order to achieve the school’s objectives
• Actively manages the running of the Principal’s office including diary management, preparation of documents and letters, administrative support, teacher’s timetables etc.
• Ensures proper filing documentation & written reports Coordinates to other departments for proper communication
• Accurately taking minutes of the meeting, and distributing to all persons involved in the meeting

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Receptionist cum Administrative Officer

April 2019 - July 2019

Dubai Women's College

Dubai, United Arab Emirates

April 2019 - July 2019

• Meets & greets students, parents, and guests in a very professional manner
• Prepares meeting materials and assists with the development of PowerPoint presentations
• Responsible for keeping inventory of all office supplies and placing orders for replenishment
• Records minutes (MOM) at various meetings and archives them accordingly
• Answers phones promptly; uses good judgment to prioritize distribution of message in timely manner
• Provides assistance to all corporate clients about student’s registration, billings, and tuition fees concerns

Company industry:
Higher Education
Job role:
Administration

Secretary/Documentation Officer

July 2018 - February 2019

International Journeys, Inc.

Philippines

July 2018 - February 2019

such as
photocopying, faxing, mail distribution, filing
• Coordinates and maintains records for staff office
space, phones, company credit cards, office keys
• Creates/modifies various documents using MS Office;
maintains Outlook calendar(s) in current status
• Coordinates meetings/conference calls or travel
arrangements as needed or anticipated
• Answers phones promptly; uses good judgment to
prioritize distribution of message in timely manner
• Prepares meeting materials and assists with the
development of PowerPoint presentations
• Responsible for keeping inventory of all office
supplies and placing orders for replenishment
• Records minutes (MOM) at various meetings and
archives them accordingly
• Provides assistance to all corporate clients about
visa matters, tour packages, ticket concerns
• Maintains key relationships to clients & all
departments within the company
2
• Task to escort 25 guests in Incheon and Seoul,
South Korea

Company industry:
Travel Agency
Job role:
Administration

Customer Service Representative

March 2017 - June 2018

Cathay Pacific Airways, Ltd.

Philippines

March 2017 - June 2018

• Handles Amadeus Altea Reservations and Amadeus Customer Management System
• Provides assistance to the passengers regarding ticket and flight concerns
• Provides public announcements on information of the definite time of arrival of the aircraft, its gate assignment for boarding and disembarkation of the passengers, and provides flight protections in any disruptions, handles unruly/angry passengers
• Arranges transportation & hotel accommodations for misconnected and disrupted passengers
• Handles all activities about customer service in the departure area

Company industry:
Airlines
Job role:
Administration

Education

Saint Paul UniversityMalate

June 2019

June 2019

Bachelor's degree, Tourism Management

Philippines

courses: Employment Status : Resigned at the International Journeys Inc

Saint Paul University

June 2019

June 2019

Bachelor's degree, Tourism Management

United Arab Emirates

courses: License / Certification Passer – License Holder Professional Level August 2017 Philippine Civil Service Examination

Skills

Organizing
Expert
Organizing
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
ABACUS
Expert
ABACUS
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FAX
Expert
FAX
Expert
GESTIóN DE ARCHIVOS
Expert
GESTIóN DE ARCHIVOS
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert

Languages

English

Expert

Arabic

Beginner

French

Beginner

Hobbies and interests

Reading foreign language dictionaries/booklets
Swimming