contact center agent
Aramex - United Arab Emirates
Total years of experience :7 years, 4 Months
June 2008 to January 2011
Senior Guest Service Executive
Paramount Airways, Coimbatore.
Accountabilities: Online ticket reservation, Issuing Boarding pass, Duty in Baggage Makeup Area, Security Check (SHA Duty), Ramp duty, Post Flight reports.
November 2006 to April 2008
Senior Travel Counsellor
Carlson Wagonlit Travels, Bangalore.
Accountabilities: Active participant of the daily tasks of the department namely hotel /car bookings, billing, leisure packages, group movements and keeping track of the bills and reports.
GDS - Amadeus
July 2005 - November 2006
Travel Executive
Travelcom Pvt Ltd. Bangalore
Accountabilities: • Totally involved myself in the Leisure Department by handling groups to various destinations.
• Corporate hotel bookings, leisure cruise bookings and Holiday packages.
• Handled events & organized workshop trainings for the company.