Store Supervisor
BEBE USA
Total years of experience :6 years, 11 Months
Store Supervisor \nBEBE USA, Dubai Festival City \nBranch of R.S.H (Middles East) L.L.C \nSept 2010 up to present \nJob Description \n➢ Handle customer complaints/concerns and communicate escalated issues to the Store Manager \n➢ Supervise the shift that are scheduled and assist Store Manager by completing all assigned duties \n➢ Communicate all employee relations issues, concerns, and incidents to Store Manager. . Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.) \n➢ To assist the Store Manager in leading, directing and motivating the employee in order to achieve the overall sales objectives. To assist the Store Manager in revising and implementing the sales strategies plans. To assist the Store Manager in generating sales opportunities. To assist the Store Manager in providing a professional and excellent level of customer service with existing and new customers. \n➢ Attend to inventory stockroom and ensure that all items are in good condition. \n➢ In-charge in operating POS
Customer Service Associate \nBEBE USA, Dubai Festival City \nBranch of R.S.H (Middle East) L.L.C \nMarch 01, 2007 - Sept 15, 2010 \nJob Description: \n➢ Deals with customer complaints/concerns (returns/exchange, wrong sizes of the items, product information) and answer inquiries. \n➢ Attend to inventory work in stockroom, inspect various merchandise to ensure that nothing is damaged or outdates. \n➢ Responsible to promote sales procedures and public relations by gritting and assisting customers. \n➢ In-charge in operating a cash register/POS
Handle particular brand like Old Navy, Everlast, Billabong And Rockport \n Assist customers and provide product information \n Check deliveries to ensure that there are no discrepancies. \n Ensure that all items on the shop floor are in good conditions \n Responsible for describing the details of merchandise to customers in order to persuade them into making a purchase. \n Handles customer concern (Return/ Exchange, Wrong sizes and product information
Customer Service Associate \nStudio R Branch of R.S.H (Middle East) L.L.C \nBurjuman Level 3 Bur, Dubai \nJuly 16, 2006- February 28, 2007 \nJob Description: \n➢ Handle particular brand like Old Navy, Everlast, Billabong And Rockport \n➢ Assist customers and provide product information \n➢ Check deliveries to ensure that there are no discrepancies. \n➢ Ensure that all items on the shop floor are in good conditions \n➢ Responsible for describing the details of merchandise to customers in order to persuade them into making a purchase. \n➢ Handles customer concern (Return/ Exchange, Wrong sizes and product information
March 24, 2004 - Graduated, Bachelor of Arts Major in Psychology, Philippines
March 24, 1999 - Graduated, Secondary Course, Jose Rizal Institute, Philippines
March 10, 1995 - Graduated, Primary Course, Hermosa Elem. School, Philippines
Attested certificates available upon request
Rizza Pascua.
