Import Logistics & Warehouse Manager
Sharaf RetailSharaf
Total years of experience :20 years, 7 Months
is one of the leading retailers in the Middle East and Far East, that operates some of the world’s best-known brands to their highest international standards. Sharaf Retail was instrumental in bringing unique brands to the market such as Sharaf DG, Adventure HQ, Gisellablu
Recommending categories/brand managers of the optimal transport mode, routing and equipment for import/ export shipments of the group.
Carrier management - evaluation of rates and services offered by forwarders and their nomination and performance appraisal for retaining or switching service providers.
Training the Import/Export team in their roles and responsibilities and on logistics strategies.
Resolving problems concerning transportation, imports & exports or customs issues.
Manage the logistics (entire 3PL operations - receipt, storage and distribution) of sister concerns under seperate legal SLA.
Directing, Optimizing and coordinating full order cycle at warehouse to meet agreed service level timings.
Allocating and managing staff resources according to changing needs to maximise output.
Plan delivery vehicle routes to meet cost, productivity and timeliness targets.
Supervise, coach and train warehouse workforce (arrange externally if required).
Reporting to Group Logistics Manager the monthly analysis of volumes through put and other inventory matrices.
Maintaining metrics to asses staff performance against KPI’s and implement improvements.
Rigorous controls on expenditure to keep the department Opex within budgeted figures.
Resolving of staff conflicts or complaints and motivation of staff.
Periodic appraisal meetings on stock holding with Category heads and related brand managers.
Manage the commercial aspect of logistics by issuing annual RFQ (Request For Quotations) to leading freight forwarders for major trade lanes of the group.
•Review forwarders’ invoice charges are in line with contracts and approve for payment.
•Management reporting to Head of Group Logistics on Import figures, volumes, values and percentages.
•Monitor the costing procedure with regular checks to make sure that the costings for shipments from all international suppliers are completed timely by imports on completion of receipt of cargo into warehouse.
•Maximize the satisfaction level of the customers (in house brand control offices) through prompt and efficient service on all import /export operations.
•Apply innovative solutions to drive efficiency in the supply chain by reducing costs and wastages.
•Monitor the Insurance Claims procedure for discrepant import/export are handled timely and effectively.
•Prioritize, schedule and delegate the work assignments to import/export assistants.
ACADEMICS •Graduation:
