Area Sales Manager
Regus
مجموع سنوات الخبرة :17 years, 11 أشهر
Tasks to be discussed.
• Sell (Increase sales throughout the year).
• Stabilize (Motivate and lead a team, Service - take care of our clients, Maximize & Make profit).
• Maintain the floor (Spectacular looking, 5 star level).
• Increase service revenue.
• Hire and Train the team enabling them to achieve 80% pass in the team annual assessment.
• Encompasses all aspects of management.
• Marketing and Advertising.
• Maintain a good Profit & Loss Statement sheet (P&L).
• Follow up clients problems, and maintain a high level of client satisfaction.
• Keep connection with legal and governmental contacts
• Search for and establish connection with new suppliers.
• Analyze suppliers’ products and acquire technical approval on products.
• Price and payment terms negotiation with new and existing suppliers.
• Prepare and maintain database for suppliers’ terms.
• Search for new products that could be complementary to the company’s existing portfolio.
• Follow up existing orders with suppliers (delivery time improvement).
• Support existing clients, follow up orders and quotations.
• Respond to and follow up sales inquiries and managing projects.
• Monitor and report on market and competitor activities.
• Manage offers and orders processing on SharePoint system, and approving invoices.
• Being a true consultant, offering solutions to client’s problems and needs.
• Updating the database CRM on a daily basis and in a clear and efficient way.
• Meeting sales quotas predefined and agreed upon with SM and closing deals on a monthly basis; and achieving monthly, quarterly and yearly targets.
• Maintaining all Cedarcom clients database completed, updated and accurate (CRM, file…) on a daily basis.
• Assist clients in resolving their problems and provide assistance and attention (technical, prices, services...)
• Coordinate between clients and TDS in problem resolution, installation, upgrade, downgrade, etc.
• Administering the leads and logging them on CRM properly.
• Regular meetings with all your clients assuring Cedarcom’s continuous support to each client.
• Maintain client satisfaction by regularly calling upon them and assuring client satisfaction by resolving issues if available.
• Daily check on client payment balances
• Daily review of client PRTG graph for pro-active control of customer BW requirement and identifying upgrade or virus trends.
• Regularly upgrading clients on a need basis.
• Maintaining account balance of all clients within 15 day’s value of total account receivable vs. monthly invoice.
• Negotiate and stress punctual payments of clients. Escalate the issues of non-paying clients to SM.
• Presenting a daily report on a need basis of problems to SM for resolution.
• Training new Communication Consultant (CC) on all company products, prices, policies, rules and regulations following the Training Guidelines Rules & Regulations.
• Getting feedback about Cedarcom from the market and especially from his/her customers and reporting it to SM, AGM and CEO.
I have completed all the needed courses to get the Masters in Business Administration Degree oriented in General Management.
• Grade Point Average (GPA) = 2.68 / 4.00 scale • An Engineering expo for thirty senior projects was held at AUST on June 22, 2005. A committee of 20 jurors was responsible to grade every project. I took the first prize for best project. (The jurors were doctors invited by AUST from all around the country)
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.