Sales & Marketing Intern
HCL Infosystems
Total years of experience :3 years, 1 Months
• Assist & strategize about offerings to the prospective opportunity with the clients
• Understanding customer expectations and fulfilling them.
• Identifying and suggesting new opportunities in the market
• Help establish connect with prospective clients
• Meet & greet all guests and assist with registration process.
• Ensure strict control of room keys.
• Ensure that all hotel rules regarding financial record keeping, taxation, cashiering, foreign exchange & C- forms are adhered to.
• Handle guest requests, resolve complaints and ensure that guests have a comfortable stay.
• Responsible for up-selling and cross selling of services.
• Worked in all 4 operational departments of a hotel- food & beverage production, food & beverage service, front office and housekeeping.
• Assisted the department with day to day operations.
• Understood the functioning of each department and how the inter departmental communication takes place.
I completed my 4 months internship with HCL Infosystems MEA as a Sales & Marketing Executive in Dubai/ Abu Dhabi
- I completed my 6 months industrial training with J.W Marriott, Mumbai. - Honored with the star IT card by J.W Marriott, Mumbai after completion of 6 months industrial training. - Awarded the certificate of appreciation by In-room dining department during training at J.W Marriott, Mumbai. - Secured the first position at Kotler’s Quotient (Marketing competition) at Alta Vista, Christ College, Bengaluru, India. - Awarded the 9th position in National Level Management Talent Search Examination at Junior Level