Digital Payments Manager
Kiosk IT System Trading LLC
Total years of experience :17 years, 9 Months
Responsible for the P&L, Commercial activities, Customer Care and Sales for NT.Wallet mobile app.
• Launched NT.Wallet mobile application and new products.
• Business development and brand recognition resulted in financial success of 1, 600% of profit first year.
• Achieved over 50, 000 downloads on Google Play and
Apple Store within 12 months.
• Implemented loyalty program.
• Organized online KYC process.
• Manage 6 developers.
Responsible for business unit to drive sales and to meet KPI performance targets
• Increased profitability of each kiosk by average of 92%.
• Introduced policies and procedures (SOPs) for the Sales Division.
• Implemented new strategies, which resulted in the increased productivity of team members and increased turnover kiosks by 180%.
• Designed and executed launch plan of a new POS-terminal project, that increased profit by 15% and increased company’s market share.
• Supervised Sales team of 8 people.
Responsible for sales and business opportunities
• Implemented sales and marketing strategy that increased customer base in 171% through market expansion into new market segments.
• Signed contracts with key clients: Government
(The Ministry of Interior, ADEC, ADNOC LNG, ADIA, ADMA-OPCO), Retail (LuLu Group, AD Coop, Spar, Parco group, malls: Al Raha, Marina, Mushrif), hotels (Yas hotel, Sofitel hotel, Crown Plaza, Holiday Inn), hospitals (SKMC, Burjeel, Universal, Life Line), etc.
• Worked closely with key partners: Etisalat, Du, TransferTo, Axiom, Ding and others.
Responsible for sales TV, audio and video in Department.
• Increased sales of TV product on 20% in year.
• Met sales forecast and KPIs.
• Supervised 7 Sales Consultants.
• Received 2013 Best Sales Award.
Responsible for territory sales strategy and sales
of Samsung products in hypermarkets all over Ukraine, competitors’ analysis, ongoing sales trainings.
• Increased sales of Samsung TV product in hypermarkets by 60% in 12 months.
• Conducted regular training for 7 Sales Consultants.
• Increased sales share of Samsung TV products in stores in 80%.
Responsible for account management, inventory control, order planning
• Established prospecting and sales department goals, individual sales targets and KPIs.
• Developed business and managed relationships.
Master degree in Economics