romany shafeek, Supervisor

romany shafeek

Supervisor

H.M Alshaya Group

Location
Kuwait - Hawali
Education
Bachelor's degree, خدمة اجتماعية
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Supervisor at H.M Alshaya Group
  • Kuwait - As Salimiyah
  • My current job since May 2016

Completes store operational requirements by scheduling and
assigning employees, and following up on work results.
* Maintain store staff job results by coaching, counseling, and
disciplining employees.
* Protect employees and customers by providing a safe and clean
store environment.
* Ensure availability of merchandise and service by checking the
deliveries; maintaining inventories.
* Ensured all company products and services were reflective of
customer needs and expectations through consistent monitoring
and benchmarking of sales activities.
* Processed all cash, credit, and check transactions and manage
any customer inquiries or complaints.
* Identified potential security threats and adhered to company
procedures to deter theft, vandalism, and any suspicious activity
within the store and surrounding premises.

Sales Associate at H.M Alshaya Group
  • Kuwait - As Salimiyah
  • My current job since April 2014

Greeting customers, responding to questions, improving engagement with merchandise, and providing
outstanding customer service.
* Operating cash registers, managing financial transactions, and balancing drawers.
* Achieving established goals.
* Directing customers to merchandise within the store.
* Increasing in-store sales.
* Superior product knowledge.
* Maintaining an orderly appearance throughout the sales floor.
* Introducing promotions and opportunities to customers.
* Cross-selling products to increase purchase amounts.

Duties and Responsibilities
* Team participation to achieve store goals.

Education

Bachelor's degree, خدمة اجتماعية
  • at جامعه سوهاج
  • February 2009

خدمات ميدنيه

Specialties & Skills

Listening Skills
Time Management
Progressive Discipline
Increasing Sales
Customer Service
MANAGEMENT
CASHIER
CUSTOMER SERVICE
DIRECTING
FINANCIAL
BENCHMARKING
COACHING

Languages

English
Expert

Training and Certifications

بكالوريوس خدمه اجتماعيه (Certificate)

Hobbies

  • Cooking