Showroom Supervisor
United Yousef M.Naghi Co.Ltd
Total years of experience :22 years, 8 Months
>Responsible for showroom operations knowledgeable in regards w/ all retail standards and procedures.
>Employee Training and developments.
>Monitoring employee ( sales ) productivity and coaching.
>Maintain timekeeping & personnel records.
>Prepare and submit performance reports.
> implementing company policy and procedures.
>Responsible for showroom operations knowledgeable in regards w/ all retail standards and procedures.
>Employee Training and developments.
>Monitoring employee ( sales ) productivity and coaching.
>Maintain timekeeping & personnel records.
>Prepare and submit performance reports.
> implementing company policy and procedures.
>Responsible for showroom operations knowledgeable in regards w/ all retail standards and procedures.
>Employee Training and developments.
>Monitoring employee ( sales ) productivity and coaching.
>Maintain timekeeping & personnel records.
>Prepare and submit performance reports.
> implementing company policy and procedures.
>Responsible for showroom operations knowledgeable in regards w/ all retail standards and procedures.
>Employee Training and developments.
>Monitoring employee ( sales ) productivity and coaching.
>Maintain timekeeping & personnel records.
>Prepare and submit performance reports.
> implementing company policy and procedures.
>Responsible for showroom operations knowledgeable in regards w/ all retail standards and procedures.
>Employee Training and developments.
>Monitoring employee ( sales ) productivity and coaching.
>Maintain timekeeping & personnel records.
>Prepare and submit performance reports.
> implementing company policy and procedures.
TRAINING & CERTIFICATES:
•PRODUCT AND SALES SKILLS TRAINING
CERTIFICATE-LG
Attending customers, perform selling procedures, operate machines (such as Ref. Washing Machines, Dryers, Dish Washers, Air Conditioners) in which customers selected.
•Once customer agreed, perform invoicing including payment (Cash or Cards) and arranging delivery schedule for the next day.
•Coordinate with service center for Installation schedule specially air condition units and Big TVs.
•Follow up with customers (happy call) regarding delivery and installation and informed service center once any complain.
•In house Visual merchandiser that’s responsible for all display units, flat forms assembly, event banners, stickers etc.
•Updating price tags (compare to system) and fixing all promotion materials if started then removed once finished.
•Conducting inventory with immediate superior (monthly and year end) once needed.
•Requesting to warehouse for latest products then display as new arrival items.
•Cleanliness is a must that first 30 minutes in the morning should be perform.
MOST RECENT EMPLOYMENT BACKGROUND: “LOCAL-PHILIPPINES”
handling of showroom operations knowledgeable in regards w/ all retail operation standards and procedures.
•Responsible for showrooms daily action plan such as sales report and monitoring, staff handling, delivery follow up, cash collection and remittance, stocks receiving, POS till operation, customer service related issues, decisions making in regards w/ any customer demands and everything related w/ the entire store operations.
•Managing showroom staffs ( attendance, uniforms, leaves) in different nationalities altogether at one showroom where I blend and interact on a daily basis also implementation of company policies.
•Job includes administrative task such as daily coordination w/ the office and daily staff training
•Coordinate in warehouse-regarding w/delivery planning, service center for any complaint as well as after sales service, pull-out, inter-branch and all inventory or stocks related issues.
•Directly reporting to regional manager in regards w/ reports, and any related store issues.
•Well knowledgeable in handling POS (cash/till) and any cash counter related task and issues.
•Doing all internal reports such as Daily/monthly sales target for every salesman, KPI, Year/Month to date (YTD/MTD) sales, customer’s daily and monthly footfall, and average ticket value (ATV).
Perform invoicing, arranging delivery schedule.
>Coordinate with service center for Installation schedule specially air condition units and Big TVs.
>Follow up with customers (happy call) regarding delivery and installation and informed service center once any complain.
>Updating price tags and Conducting inventory with immediate superior (monthly and year end) once needed.
Perform invoicing, arranging delivery schedule.
>Coordinate with service center for Installation schedule specially air condition units and Big TVs.
>Follow up with customers (happy call) regarding delivery and installation and informed service center once any complain.
>Updating price tags and Conducting inventory with immediate superior (monthly and year end) once needed.
for Pioneer products who’s responsible for sales, stocks monitoring and inventory, display, ordering and delivery schedule.
•Perform selling procedures such as attending customers perform product demo and stock request.
•Responsible for product display, cleanliness, price tags. POPs and delivery follow ups.
•Handling customer complain including after sales service.
•Conducting monthly inventory and year end as policy.