Total Years of Experience: 18 Years, 7 Months
July 2022
To Present
Project Manager consultant
at Culinary Couture Catering
Location :
Egypt - Cairo
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner while tracking project costs in order to meet budgets
• Develop and manage a detailed project schedule and work plan while providing project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicate expected deliverables while utilizing the industry’s best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed while measuring project performance to identify areas for improvement
• Manage the project, including project scope and timeline, while meeting the clients’ needs, researching and recommending the best solutions, and communicating them effectively with project stakeholders
• Develop and manage a detailed project schedule and work plan while providing project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicate expected deliverables while utilizing the industry’s best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed while measuring project performance to identify areas for improvement
• Manage the project, including project scope and timeline, while meeting the clients’ needs, researching and recommending the best solutions, and communicating them effectively with project stakeholders
June 2021
To September 2021
Guest Relations Executive
at Hilton Batumi
Location :
Georgia - Batumi
• Serve as the main point of contact for guests by meeting, greeting and directing them as they enter the lobby
• Ensure all Hotel departments are fully briefed on their requirements throughout the guests’ stay at the hotel
• Ensure a high level of customer service and satisfaction by seeking general feedback from the guests and respond to the queries submitted on a basis
• Demonstrate a high understanding of the hotel services and facilities to the guests and identify opportunities for up-selling and promoting when appropriate
• Provide creative ideas regarding the lobby decoration based on the suitable season and period in order to enhance the ambience of the lobby to the guests
• Comply with hotel security standards, fire regulations and all health and safety measures
• Ensure all Hotel departments are fully briefed on their requirements throughout the guests’ stay at the hotel
• Ensure a high level of customer service and satisfaction by seeking general feedback from the guests and respond to the queries submitted on a basis
• Demonstrate a high understanding of the hotel services and facilities to the guests and identify opportunities for up-selling and promoting when appropriate
• Provide creative ideas regarding the lobby decoration based on the suitable season and period in order to enhance the ambience of the lobby to the guests
• Comply with hotel security standards, fire regulations and all health and safety measures
January 2010
To January 2020
Events Manager - managing partner
at Bois de Roses events venue
Location :
Lebanon - Beirut
• Manage the creation, production, and dissemination of printed marketing tools, the selection of photography for print and electronic communications while delivering more than 50 events yearly resulting in more than $300K in profit
• Manage the upkeep of equipment and supplies to meet health and safety standards, inspect venue structures to determine the need for repairs or renovations while reviewing utilities consumption and striving to minimize costs
• Conduct periodic inspections of the property during any event to ensure compliance with requested details and the proper upkeep of the property, while monitoring and directing day-to-day operations of events, and supervising all staff facilities (technicians, groundskeepers etc.) and external contractors
• Evaluate and negotiate suppliers’ contracts, perform cost and event budgeting, plan, organize, administer, review and evaluate logistical needs while managing vendor and service supplier relationships, and dealing with Events & Wedding planners for new clients
• Perform analysis and forecasting, set Marketing campaigns and online activities, while establishing a monitoring and financial system, and finalizing agreements with other partners
• Manage the upkeep of equipment and supplies to meet health and safety standards, inspect venue structures to determine the need for repairs or renovations while reviewing utilities consumption and striving to minimize costs
• Conduct periodic inspections of the property during any event to ensure compliance with requested details and the proper upkeep of the property, while monitoring and directing day-to-day operations of events, and supervising all staff facilities (technicians, groundskeepers etc.) and external contractors
• Evaluate and negotiate suppliers’ contracts, perform cost and event budgeting, plan, organize, administer, review and evaluate logistical needs while managing vendor and service supplier relationships, and dealing with Events & Wedding planners for new clients
• Perform analysis and forecasting, set Marketing campaigns and online activities, while establishing a monitoring and financial system, and finalizing agreements with other partners
January 2017
To January 2018
Sports Event Management Professor
at Arts, Sciences and Technology University in Lebanon (AUL)
Location :
Lebanon - Beirut
- Developed and Taught undergraduate & postgraduate courses in Sports event management.
April 2009
To June 2010
Recruitment and Selection
at INDEVCO Group
Location :
Lebanon - Beirut
- Screening CVs, Interviewing, HR report, Job Fairs.
September 2008
To February 2009
Personnel Administrator
at C.C.C. (Consolidated Contractors Company)
Location :
United Arab Emirates - Abu Dhabi
- Recruitment, payroll, personnel records, employment offers.
July 2007
To September 2008
Internal communication & Training coordinator (HR Coordinator)
at Food and Drug Corporation
Location :
Lebanon - Beirut
- Training plan, Employee Handbook and the company Newsletter.
April 2004
To September 2004
Internship - Project manager assistant
at UNDP
Location :
Lebanon - Beirut
- Establishing special events such as: Environmental Media Award, Launching the Ministry of Environment website, Farewell ceremony for UNDP Resident representative and World environment day.
- Providing advice concerning policies, relationships and communications.
- Providing advice concerning policies, relationships and communications.
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