Store Manager
Beside
Total years of experience :18 years, 11 Months
Store Manager Fashion Retail
• Set high- volume sales and merchandising goals. Developed training programs that enhanced sales techniques, cultivated customer relationships, and met aggressive sales expectations. • Trained the team to focus on complete customer satisfaction and maintaining customer relationships. • Ensured sales staff embraced company standards and customer-centric culture, fostered positive customer experiences, and maximized growth. • Devised and implemented programs focused on product knowledge, emerging trends, and sales campaigns. • Designed and executed store-level training programs, and created trainings focused on the development of future leaders. Held Morning Fashion Seminars to increase product knowledge and boost sales throughout the store. • Responsible for meeting and exceeding company sales, credit, conversation and quality goals.
• Set high- volume sales and merchandising goals.
• Developed training programs that enhanced sales techniques, cultivated customer relationships, and met aggressive sales expectations.
• Trained the team to focus on complete customer satisfaction and maintaining customer relationships.
• Ensured sales staff embraced company standards and customer-centric culture, fostered positive customer experiences, and maximized growth.
• Devised and implemented programs focused on product knowledge, emerging trends, and sales campaigns.
• Designed and executed store-level training programs, and created trainings focused on the development of future leaders. Held Morning Fashion Seminars to increase product knowledge and boost sales throughout the store.
• Responsible for meeting and exceeding company sales, credit, conversation and quality goals.
• Help create as well as maintain a store culture focused on the customer, enhance the buying experience build relationships that lead to long-term business growth. • Demonstrate detailed knowledge of all products. • Responsible for achieving individual sales goals assisting store manager in ensuring the store meets its sales plan. • Assists store manager in monitories as well as positively affecting profitability in the areas of customer service, sales, inventory/expense control risk management. • Help train, develop as well as coach associates on selling skills plus behaviors operational procedures; lead by sample. • Responsible for effective implementation of all visual merchandising standards operational direction. • Help create merchandise presentations as well as displays that have impact, are customer focused maximize sales. • Ensure each customer is welcomed into the store in a warm genuinely sincere manner. • Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences lifestyle. • Go above as well as beyond the customers initial requests assist in fulfilling his/her wardrobe needs by recommending complete outfits.
• Responsible for the implementation of the assigned store programs and activities. • Responsible for planning and management of function of store business • Give feedback to individuals on regular basis to improve their talent and skills • Resolves the customer queries and problems. • Handled weekly schedules accordingly. • Stoked and restocked inventory when shipments were received. • Directed and supervised employees engaged in sales and inventory taking.
• Accountable for achieving personal sales and productivity goals.
• Ensures customer needs are met and any issues diffused promptly and efficiency.
• Builds relationships with customers, provides wardrobe solutions and develops clientele.
• Greets and informs customers about special product arrivals, promotions or events.
• Processes customer purchases, orders and returns.
• Remains up to date on product knowledge and training, consistently utilizing acquired skills and Diesel standards.
• Responsible for maintaining visual standards of racks, accessory area and walls through straightening, folding, hanging, ensuring fully stocked walls, fill-ins, receiving, markdowns and transfers.
• Assist with store maintenance: dustings, cleaning, mopping floors, back room storage and support organization.
• Follow and upholds all company policies and procedures.
Undergraduate.