Rosemarie Glaiza Delos Santos, HR Manager, Attraction Services

Rosemarie Glaiza Delos Santos

HR Manager, Attraction Services

Grundfos

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Human Resource Management with Psychology
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

HR Manager, Attraction Services at Grundfos
  • United Arab Emirates - Dubai
  • My current job since September 2018

-End to end recruitment for Middle East and Africa.
-Responsible for managing operational excellence for recruitment in Middle East, Africa, Russia, Central Asia, South West Europe, Germany and Baltic countries.
-Managing the performance of a team of 7 recruiters based in Russia and Europe.
-Responsible also for system, process and tools development in Recruitment.
-Managing the recruitment budget for my area of responsibility.

Recruiter, Attraction Services at Grundfos
  • United Arab Emirates - Dubai
  • April 2017 to August 2018

-Part of the global Recruitment/Attraction team of Grundfos with a special focus on the Middle East while also supporting the EMEA region
-Facilitate full cycle recruitment process for Sales companies
-Consulting with department managers to understand their needs
-Source candidates through different recruitment channels
-Interview candidates either via Skype, telephone or face to face to assess suitability to the job role
-Performing sourcing, pre-screening and creating candidate summaries for hiring managers
-Conducting behavioural and competency based interviews
-Administering and analyzing CEB/Gartner Personality & Ability Assessments
-Extending employment offers
-Conducting on-boarding activities of new employees

HR Officer, Middle East at Grundfos Gulf Distribution FZE
  • United Arab Emirates - Dubai
  • July 2013 to March 2017

Responsible for end to end Recruitment process for the company including but not limited to:
-Coordinating with department managers for their recruitment requirements,
-Sourcing and shortlisting CVs (from online job portals, employee references, internal CV database and posting job advertisements online),
-Scheduling and conducting interviews and technical tests,
-Predictive Index® (PI®) system administrator and assessor (a tool that measures work-related behaviours)
-Negotiating terms of employment, preparing and issuing offer letters and contracts
-On-boarding and induction of new employees
-Leading and facilitating Graduate recruitment programs
-Responsible for intern programs

Responsible for the administration of Compensation & Benefits:
-Monthly payroll preparation and processing (by using CoreBiz HR & Payroll software)
-Enrolment of employees on to the company’s life and medical insurance policy
-Ordering and maintaining company vehicles database
-Employee leave record management
-Administration of yearly allowances such as Annual Leave ticket and Child Education Allowance


-Monitoring and maintaining the employee training database and carrying out administrative arrangements in connection with Internal & External training activities; following up on training evaluations in coordination with the employees and managers
-Participate in attending to employee grievances and complaints; provides guidance and feedback to managers as necessary
-Developing and implementing HR initiatives within the department or the company

Projects & Achievements:
Developed & implemented the following policies/processes/forms:
-Business Travel, Leave, Disciplinary Policy and Manager’s Toolbox, Leave Application process, Learning Contract & Evaluation, Long Service Award, Company Car Policy

Junior Executive, HR at Grundfos Gulf Distribution FZE
  • United Arab Emirates - Dubai
  • August 2011 to June 2013

-Supported Senior HR staff with administrative tasks in recruitment, compensation & benefits etc
-Leave & training registration
-Other HR administrative tasks such as issuing employment certificates, maintaining employee files and making travel arrangements

Human Resources Officer at Computer Network Systems LLC
  • United Arab Emirates - Dubai
  • January 2010 to August 2011

*Responsible for end to end Recruitment process for the company including but not limited to:
Coordinating with department managers for their recruitment requirements,
Sourcing and shortlisting CVs (from online job portals, recruitment agencies, employee references and direct applicants),
Arranging and conducting preliminary telephone interviews,
Preparing offer letters and employment contracts
On boarding of new employees, such as requesting for assets (laptop, phone, access cards etc), conducting induction programs and other joining formalities
Liaising with the company PRO for processing employment visas and labour permits by compiling all required documents for submission to government offices
Following up on progress of new employees through Mid-Point and End of Probation evaluation formalities

*Responsible for monthly Payroll processing by using Oracle ERP system and disbursement of salaries through WPS (Wage Protection System)
*Processing employees’ exit formalities such as preparing end of service requirements (checklist, clearances, exit interview, experience certificate), calculating and preparing End of Service benefits and coordinating with the company PRO for cancellation of visas
*Coordinating and following up on performance appraisals of employees, maintaining the database and calculating the final ratings
*Maintaining HR databases such as leaves and employee records in Oracle ERP system
*Maintaining the training record of all employees, including following up and recording post-training evaluation and effectiveness
*Assisting and advising managers with regards to disciplinary action formalities, employee grievances and disputes
*Preparing job descriptions in consultation with managers
*Other HR administrative tasks such as issuing employment certificates, maintaining employee files and making travel arrangements

HR Officer at Vertical Space LLC
  • United Arab Emirates - Dubai
  • October 2007 to October 2009

❖ Responsible for the end to end Recruitment process. Receiving recruitment requirements from the Managing Director, sourcing CVs by posting job advertisements or contacting local and overseas recruitment agencies, short listing and contacting candidates, scheduling interviews with Managers and preparing offer letters and contracts
❖ Liaising with the company’s PRO for processing of employment visas and labour permits by compiling all required documents and submitting to government offices in a timely manner
❖ Conducting induction programs and briefings for new employees
❖ Monitoring daily attendance, absences and overtime
❖ Processing employees’ leaves by calculating leave pay, scheduling flights and maintaining the leave database
❖ Preparing job descriptions in consultation with managers
❖ Organizing training programs for employees
❖ Processing employee exits, such as end of service settlements, collecting company property and cancellation of visa
❖ Arranging staff and labour accommodation
❖ Processing and administering Payroll by using MS Excel
❖ Providing day to day HR administrative support to the company by maintaining databases and employee records
❖ Advising management and staff on HR Policies & Procedures and UAE Labour Laws
❖ Assisting and advising management with regards to employee grievances, disputes and disciplinary procedures
❖ Scheduling flights and arranging Business trips for the Managing Director and other employees
❖ Organising company events

Recruitment Administrator at Dubai World Trade Center
  • United Arab Emirates - Dubai
  • June 2006 to July 2006

o Processing all recruitment documents
o Producing daily and weekly reports
o Short listing and filing CVs
o Producing Employment Contracts
o Updating Recruitment files
o Processing Personnel Requisition forms
o Arranging Interviews
o Arranging signing of contract by new employees
o Communicating with candidates
o Communicating with recruitment agencies
o Communicating with other departments when dealing with vacancies
o Working directly under Recruitment Manager and Training and Development Mana

Education

Bachelor's degree, Human Resource Management with Psychology
  • at Middlesex University Dubai
  • May 2008

Upper Second Class Honours Degree (2:1) Awarded Middlesex University Scholarship

Diploma, Liberal Arts
  • at American College in Dubai
  • May 2005

GPA: 3.86 Was placed on Dean's List for 1 semester and President's List for 3 semesters.

High school or equivalent, General Studies
  • at St. Mary's Catholic High School
  • June 2003

Eight GCSE O'levels (1 A*, 4 As, 3 Bs)

Specialties & Skills

Skills Assessment
E recruitment
Recruitment
Global Recruitment
Interviewing
MS Office
CoreBiz
Personality & Ability Assessment

Languages

English
Expert
Tagalog
Expert

Memberships

Singles for Christ
  • Household Head
  • April 2008

Training and Certifications

Heartsaver First Aid and CPR (Certificate)
Date Attended:
July 2013
Valid Until:
July 2015