Rosemary Njenga

Run the floor control seat flow, pacing and communication between kitchen and
service team.
Handling complains and resolving problems whenever they arise.
Check grooming, table setups, food presentation before it hits the guest.
Shift briefing, assign sections, share 86-items, teargets and upsell focus before
service.
Correct mistakes on the floor, demonstrate service steps, motivate during rush.
Monitor attendance, breaks.
Opening/closing duties: verify mise-en-place, equipment, stock levels, cleanliness,
safety checlists
Cash & System approve voids & discounts, oversee POS use, reconcile tills at shift
end.
Resporting log covers, revenue, incidents, maintenance issues for management.

Transaction processing, handle cash, credit transactions
Maintaining cash register, balance cash drawer at the beginning and end
of shift.
Sales support, upsell and promote shop promotions
Record keeping, maintain accurate records and transactions
Greet customers promptly and warmly
Escort customers to their table and present menus
Answer question about menu items, ingredients and pricing

Transaction processing, handle cash, credit transactions
Maintaining cash register, balance cash drawer at the beginning and end
of shift.
Sales support, upsell and promote shop promotions
Record keeping, maintain accurate records and transactions
Greet customers promptly and warmly
Escort customers to their table and present menus
Answer question about menu items, ingredients and pricing

Taking customer orders and delivering food and beverages.
Making menu recommendations, answering questions
and sharing additional information with restaurant patrons
Provide customers with menu
Take customers orders and relay this to the kitchen
Prepare bills and process payments