Project Coordinator / Document Controller
Multinet IT Solutions
Total years of experience :16 years, 11 Months
• Project Coordination by liaising between the Engineering and Operations team for the successful implementation of engineering plans.
• Assisting the engineers with all documents and material submittals. • Preparation of project presentations.
• Expert in MS office applications.
• Expert in daily, weekly and monthly report preparation for the client. • Data warehousing related to projects.
• Keen interest in learning new principles in management and technology. • Effective communicator with good relationship building and interpersonal
skills, strong analytical, problem solving and organizational abilities with good communication.
• Involved in coordinating projects from inception to completion.
• Assist the Project Manager in the drafting and issuance of project proposals, budgets, cash flows and preliminary schedules.
• Track the progress and quality of work being performed and generate progress reports, task sheets and communication charts. Maintain Contract Execution Tracking Log.
• Keeping in close contact with key project members and decision makers.
• Heading a team as a part of project coordination to assist the multidisciplinary engineering teams in implementing their plans with the site operations and maintenance team.
• Assisting engineers for site surveys and preparation of survey reports.
• Preparation of daily/weekly report writing during the course of the projects.
• Preparation of fiber splice charts by thorough analysis of the splice enclosure details and the relevant pull boxes related to the fiber optic communication.
• Preparation of graph analysis report for the CCTV maintenance team with the help of pie charts and bar graphs.
• Assisting engineers and safety officer for preparation of material submittals, writing up documentation such as work method statements and safety procedures.
• Attending meetings with the engineers to keep track on the projects, data storage of the projects and report delivery statuses to the clients.
• Monitoring the contractors at site, attend day to day activities.
• Coordinating project schedules, resources, equipment and information.
• Ensuring that clients’ needs are met as the project evolves.
• Develop and maintain the project schedule and distribute information in a timely manner to ensure that full compliance to the contract is adhered to.
• Provide required information to the Design Coordinator to ensure design aspects can be managed.
• Manage and monitor all sub-contractor's work for compliance to their contracts.
• Implement and maintain Occupational Health and Safety plan on site.
• Coordinate the flow of information between sub-contractors
Document Controller
• To organize, collate and prepare all the relevant tender submission documents.
• Maintain a cohesive set of project documents including all the contractual documentation from the pre-tender and post-tender period to all of the project execution documents.
• Identify and plan the project’s document control requirements.
• Clarification, arbitration, technical authority role regarding Document Controller’s issues
Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.
• Produce and maintain Document Progress Reports to HR Manager.
• Create Document Control and correspondence folders for individual tasks.
• Receive, register and organize client provided documents for projects including in-house generated documents.
• Control issuance of document numbers, including maintenance of proper document registers for projects.
• Assist the Engineering team in the preparation, printing, and Material submittal of documents in an organized and controlled manner that conforms with all the submission requirements and ensures no errors including numbering, sequencing, and other document-specific details.
• Responsible as a shift in charge and day to day operations.
• Handle complaints raised by the customers and to resolve according to the
respective SLA.
• To handle customers in a professional way as per the standards set to ensure
that every interaction with the customer is a quality experience.
• Attending to special needs of customers in a timely fashion in order to meet
and exceed customer expectations.
• To provide technical/data support to customers most effectively.
• To offer Loaner phones to customer wherever applicable.
• To monitor & control on customer hold time, receipts, and delivery.
worked in DUBAI AIRPORT as external merchandiser and i was handling team for sales and making schedule for everyone and maintaining the stocks and providing training for new staff.
• To verify the Background of Customers legal or illegal.
• Sending all the information of title insurance policies.
• To produce clear property titles and enable the efficient transfer of real estate.
• Its direct operations and an extensive network of agents throughout the United States and internationally
• Worked for customer care officer (TATA INDICOM & TATA AIG)
• Responsible for daily online research status reports and sales associates updates.
• Initiated new process of finding out leads in the current market
Which helps sales team to build new customers, and get business for our various clients
• To manage customer complaints in a diplomatic and professional manner and in line with company policy
• To provide accurate information and solving the problems of customer,
• Achieving the SLA (Service Level Agreement), to manage customer complaints in a diplomatic.