Rouena Cirera

Duties as a Secretary:
 Counting the daily sales of each counter and process return of items purchased by the customers
 Preparing daily sales report to be checked by the General Manager
 Preparing purchase order reports for the items/merchandises bought for the shop from the suppliers and make cheque every 25th of the month for each bill and for each supplier
 Do basic bookkeeping like posting in Cash Disbursement/Reimbursement Book
 Making and giving Barcodes for all the products in the shop
 Answering telephone calls
 Answer customers' questions and provide information on procedures or policies.
 Handling petty cash of the office
 Compile, copy, sort and file records of office activities, business transactions and other activities

Duties as a Cashier:
 Greet customers entering establishment and maintain clean and orderly checkout areas.
 Resolve customer complaints.
 Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
 Receive payment by cash, checks, credit cards, or automatic debits.
 Issue receipts, refunds, or charge due to customers
 Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
 Answer customers' questions and provide information on procedures or policies.
 Calculate total payments received during a time period, and reconcile this with total sales
 Compute and record totals of transactions
 Process merchandise returns and exchanges
 Maintains Customer Service
 May calculate sales discount to determine price and keep record of sales, prepare inventory of stocks, or order merchandise

Will type correspondences/letters written and prepared by the Executive Director to be sent to partners
 Will type and prepare finalized reports given and prepared by the Executive Director and Department Heads (i.e.
quarterly/yearly accomplishment reports, special reports, status reports) for submission to partners
 Will type withdrawal reports of sponsored children
 Quarterly updating of sponsored children’s master list (schedules-April, July, October and January of the
following year)
 Recording of incoming and outgoing mail
 Recording of any telephone messages if the person is not around
 Typing of Annual Progress Report (APR) of sponsored children
 In-charge in releasing and receiving of sponsored children’s master list to the Social Workers, for them to use
during the distribution of supplies and submit to the Admin. Department for filing
 Managing and reviewing filing and office systems
 Sourcing and ordering stationery and office equipment
 Checks with the Department Head of any additional jobs needed to perform for the day or as the need arises

Responsible in updating and recording of all members payment thru daily posting (manually and computerized)
including identification of delinquent members
 Prepares and submits monthly financial report of the project
 Assists in disseminating information, notice of meeting to members and cluster leaders (monthly)
 Entertain clients whenever the Livelihood Officer is out in the field
 Receive payment and issue receipts to members
 Conduct of pre-assessment of members outstanding balance before they could file a re-loan application
 Encoding of all members data and printing of loan disbursement and individual contract
 Assists in loan releases/disbursement
 Typing and printing of collection list per area
 Preparing and submitting of repayment rate report monthly
 Recording of Cash Disbursement Book for CSP/IGP Bacolod and its expenses, also CSP-Sudipen in monitoring
logbook
 Prepares checks/vouchers for CSP/IGP Bacolod
 Assist in typing of Annual Progress Report of sponsored children
 Printing of school visit and follow-up letter
 Conduct other CSP related services as maybe needed

Perform bookkeeping work, including posting data and keeping other records concerning payments of plan
holders
 Answer telephone inquiries regarding plan holders account balance and payments made
 Update plan holders ledger with advance payments
 Prepare monthly report of accounts payable to different plan holders company
 Consolidate and balance monthly report
 Reconcile or note and report any discrepancies found in records
 Compiling, analyzing and recording bills, preparing and issuing invoices and providing customer service.
 Responsible for issuing monthly statements, keeping customer files updated with current invoices, bills and
contact information.

Screening phone calls and dealing with enquiries where appropriate
 Do basic bookkeeping and complete banking transactions
 Communicate with clients, employees and other to answer questions, disseminate or explain information and
address complaints
 Compile, copy, sort and file records of office activities, business transactions and other activities
 Sort and route incoming mail
 Maintain and update filing
 Organizing and maintaining office systems
 Review files, records and other documents to obtain information to respond to requests
 Do inventory and order materials and supplies for the project
 Petty cash fund custodian

 Devising and maintaining office systems, including data management and filing;
 Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;
 Screening phone calls, enquiries and requests, and handling them when appropriate;
 Meeting and greeting visitors at all levels of seniority;
 Dealing with incoming email, faxes and post
 Carrying out background research and presenting findings;
 Producing documents, briefing papers, reports and presentations;
 Organizing and attending meetings and ensuring the manager is well prepared for meetings;
 Liaising with clients, suppliers and other staff.