Rowena Zapanta, Cashier/waitress/Food Preparation

Rowena Zapanta

Cashier/waitress/Food Preparation

kuwait hotels company

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Computer Graphics Design
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Cashier/waitress/Food Preparation at kuwait hotels company
  • Kuwait - Al Farawaniyah
  • My current job since July 2009

Providing excellent food and excellent services to customers.
Knowing 100% of food products to properly promote products.
Maintaining cleanliness and orderliness to the property.
Following rules and regulations of the restaurant.
Remember always that it is our duty to serve every customer.
Always greet the customer with a "smile."
Everybody should be treated fairly and with utmost care.
Customer complaints should be welcomed and difficult situations may be addressed accordingly
and appropriately to the immediate supervisor.
Take the order
Punch the orders of the customer of the POS and make sure that the information you input to the POS
screen matches the order slip before punching SEND ORDER.
Make sure that your order was printed before leaving the POS machine.
Set up the tables for the utensils, plates etc. that they needed for their food.
You should introduce the food while serving including the dressing, presentation.
Do not serve food besides the kids to avoid accident and when the food your serving is hot inform the customer.

Semiconductor at Epistar Inc.,
  • Taiwan
  • June 2007 to December 2008

Test the wafer using PWS machine.
Encode the data given in the Run card.
Check printout and the run card

Cashier/Verification at Anson's Emporium
  • Philippines
  • October 2006 to February 2007

Transact the item purchase.Do not change or swap the money with any customer.
Do not open the cash drawer when there are no sales transactions except during pick-up or closing time.
All cash money and other accountabilities must be turned over or report at once the supervisor.

Cashier/Verification/Realesing at SM Apliance Center
  • Philippines
  • March 2006 to August 2006

Report the sales at main office.
Check the cash fund.
Checks counter on cleanliness and orderliness.
Verify the customer's card
Checking the credit limit of card
Knowing the approval code from the bank
Double check the bar code from receipt to the
item release

Education

Bachelor's degree, Computer Graphics Design
  • at University of Makati
  • April 2005

1st Honorable mention Fourth Year High School. Most Humble Elementary Shool.

Specialties & Skills

Graphics
Preparation
Call Agent
Cashiering

Languages

Arabic
Intermediate
English
Expert
Mandarin
Beginner