Product Specialist Technical Support
Sitel Philippines Inc.
Total years of experience :18 years, 9 Months
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
As a support technician we are responsible in maintaining clients computer systems running in good condition always. We also assemble computers, we install softwares that they need. Give recommendations on what hardware to use based on their needs.
