Roza Rozyyeva

Deliver a premium, personalized shopping experience by understanding client needs and building
long-term relationships.
Drive sales performance by meeting individual targets, promoting luxury brands, and maintaining
product knowledge.
Uphold Harvey Nichols brand standards through excellent service, visual presentation, and after-sales
support.

• Represent premium and luxury brands with in-depth product knowledge and personalized styling
advice.
• Deliver high-end customer service to enhance loyalty and satisfaction.
• Consistently exceed monthly sales targets by up to 20%.
• Collaborate with the visual merchandising team to maintain a strong brand image and store
presentation.
• Manage POS transactions and resolve client concerns with professionalism.

• Delivered product demonstrations and guided customers toward suitable purchase decisions.
• Built and maintained strong client relationships to encourage repeat business and referrals.
• Designed and assembled product displays to maximize visual appeal and sales potential.