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Roza Rozyyeva, Client Advisor

Roza Rozyyeva

Client Advisor·Harvey Nichols -Mall of the Emirates

United Arab Emirates

High school or equivalent, Aviation And Technology

Work experience

Total years of experience: 3 years, 4 months

Client Advisor

January 2025 - Present

Harvey Nichols -Mall of the Emirates

Dubai, United Arab Emirates

January 2025 - Present

Deliver a premium, personalized shopping experience by understanding client needs and building
long-term relationships.
Drive sales performance by meeting individual targets, promoting luxury brands, and maintaining
product knowledge.
Uphold Harvey Nichols brand standards through excellent service, visual presentation, and after-sales
support.

Company industry:
Fashion Design

Sales – Brand Ambassador

April 2024 - June 2026

THAT Concept Store,

Dubai, United Arab Emirates

April 2024 - June 2026

• Represent premium and luxury brands with in-depth product knowledge and personalized styling
advice.
• Deliver high-end customer service to enhance loyalty and satisfaction.
• Consistently exceed monthly sales targets by up to 20%.
• Collaborate with the visual merchandising team to maintain a strong brand image and store
presentation.
• Manage POS transactions and resolve client concerns with professionalism.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Representative

January 2023 - January 2024

Tavola Showroom,

Dubai, United Arab Emirates

January 2023 - January 2024

• Delivered product demonstrations and guided customers toward suitable purchase decisions.
• Built and maintained strong client relationships to encourage repeat business and referrals.
• Designed and assembled product displays to maximize visual appeal and sales potential.

Company industry:
Retail & Wholesale

Education

Frankfinn institute

January 2024

January 2024

High school or equivalent, Aviation And Technology

United Arab Emirates

Engineering and Transport Communications Institute

August 2022

August 2022

Bachelor's degree, Communication And Transport , engineering

Turkmenistan

N.29 Turkmenistan

January 2017

January 2017

High school or equivalent, Scientific

Turkmenistan

Skills

COSMETOLOGY
Intermediate
COSMETOLOGY
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KNOWLEDGE MANAGEMENT
Intermediate
KNOWLEDGE MANAGEMENT
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Beginner
Turkish
Beginner

Training and Certifications

Certifications
Driving License
Safety and Security Training
IATA Certificate