Ruaa Isam, key account manager sales

Ruaa Isam

key account manager sales

Shabakah Integrated Technology

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Telecommunications Engineering
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

key account manager sales at Shabakah Integrated Technology
  • Saudi Arabia - Riyadh
  • My current job since April 2024

• Regularly conduct outdoor sales activities, including client visits and prospecting, to build and maintain relationships with customers and identify new opportunities for business growth.
• Achieving monthly sales targets by identifying and developing new customers.
• Promote new products and services to drive customer interest and boost sales.

Senior Account Manager at Maxnet
  • Sudan - Khartoum
  • October 2021 to October 2023

Collaborated with sales team to onboard and integrate new customers. • Successfully managed a portfolio of high-value accounts, providing
exceptional customer service and ensuring client satisfaction at all
times.
• Communicated new products and services to drive customer interest
and boost sales.
• Consistently achieving and exceeding quarterly targets, resulting in
increased revenue for the company.
• Proven ability to identify and develop new business opportunities,
resulting in a steady stream of new service requests from key clients every quarter.

Key Account Manager at GSK Information
  • Sudan - Khartoum
  • June 2019 to September 2021

• Achieving monthly sales targets by identifying and developing new customers
• Developed and delivered compelling presentations and proposals to key clients, showcasing the company's products and services and driving sales.
• Effectively utilize customer relationship management (CRM) tools to manage customer data, track interactions, and identify areas for growth.
• Regularly conduct outdoor sales activities, including client visits and prospecting, to build and maintain relationships with customers and identify new opportunities for business growth.

Marketing Agent at GSK Advance
  • Sudan - Khartoum
  • June 2018 to June 2019

• Developed and executed sales promotions, increasing revenue through targeted campaigns.
• Managed stakeholder expectations with performance reports and sales forecasts.
• Liaised with management teams in developing marketing strategies and plans.

Network Traniee at AZ Technology
  • Sudan - Khartoum
  • February 2018 to May 2018

• Developed a solid understanding of network infrastructure and technologies, allowing for effective communication with technical stakeholders and clients.
• Utilized technical knowledge and expertise to identify client needs and recommend appropriate network solutions, resulting in increased client satisfaction and sales.
• Deployed and managed CCTV and fingerprint devices, ensuring maximum security and compliance with industry standards.

Education

Bachelor's degree, Telecommunications Engineering
  • at Sudan University Of Science And Technology
  • February 2017

Specialties & Skills

Deal Closing
Communications
IT Sales
CRM software
Motivated and Optimistic
Business Planning
Relationship Management
Microsoft office suite
Ability to attract smart partnerships & new clients globally
Professional email writing
Leadership
Ability to follow up with the Clients and provide high level of attention and support
Ability to create long term relation with the Clients
Ability to create strong commercial strategic Sales & Marketing

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

CCNA Course (Training)
Training Institute:
Network Training Center
ICDEL Certificate, ECDEL Foundation (Certificate)
Marketing Strategy and Planning (Training)
Training Institute:
Manna Institute of Management
KPI in Marketing (Training)
Training Institute:
ZTC
Project Management Professional Course (Training)
Training Institute:
ZTC
Sales Effectiveness (Training)
Training Institute:
ZTC
Customer Relation Management (CRM) (Training)
Training Institute:
ZTC
Fundamentals of Sales Management (Certificate)

Hobbies

  • • Yoga• Reading• Contribute to Social Responsibility