Ruby Micah Sumergido

Conduct thorough investigations of suspicious or
unauthorized activities at construction sites
across the USA and Canada, ensuring safety and
compliance.
Serve as primary point of contact for clients,
providing prompt and professional responses to
inquiries and urgent site updates via phone.
Draft and send detailed emails to clients
addressing non-urgent concerns, clarifying issues,
and providing guidance on site operations.
Organize, compile, and share daily activity
summaries, reports, and documentation to keep
clients fully informed of project progress.
Liaise with local law enforcement authorities
regarding trespassing, vandalism, or illegal
activities to protect site assets.
Maintain and update client records on the portal,
ensuring accuracy and timely reflection of all
changes and updates.
Provide proactive customer support by
anticipating client needs, resolving issues
efficiently, and maintaining strong professional
relationships.
Follow up with clients regularly to ensure
satisfaction and address potential concerns
before they escalate

Strategic Sourcing & Supplier Management -
Ability to identify, evaluate, and negotiate with
suppliers for cost efficiency and quality.
Purchasing & Order Management - Proficiency
in managing purchase orders, timely delivery,
and supplier follow-ups.
Inventory Management - Track stock levels,
maintain accurate records, and ensure material
availability.
Vendor Negotiation - Strong negotiation skills
to secure competitive pricing and favorable
terms.
Cost Control & Budgeting - Monitor expenses,
manage petty cash, and optimize procurement
costs.
Data Analysis & Reporting - Ability to generate
inventory reports, analyze trends, and make
data-driven decisions.
ERP/Software Knowledge - Experience with
systems like inFlow, Jobber, or other
procurement/inventory tools.
Team Management - Supervising runners,
purchasers, and coordinating with technicians.
Logistics & Fleet Management - Oversee
company and rental vehicles, scheduling
deliveries and repairs.
Problem Solving - Handle delays, material
shortages, and customer complaints effectively.
Communication Skills - Clear interaction with
suppliers, customers, and internal teams.
Attention to Detail - Ensuring invoices, stock
counts, and purchase records are accurate.
Time Management - Prioritize multiple tasks to
avoid delays in procurement and operations.
Negotiation & Persuasion - Secure best prices
and terms with suppliers.
Adaptability - Quickly find alternative suppliers
or solutions for urgent requirements.
Decision Making - Choose optimal suppliers

Prepare and issue purchase orders (LPO) in
line with operational requirements
Source, evaluate, and compare quotations
from multiple suppliers to ensure cost
efficiency
Negotiate pricing, terms, and delivery
schedules with suppliers
Coordinate with customers to communicate
delays and provide updates on quotations
Assign and manage drivers for timely
collection of materials from suppliers
Procure spare parts and materials for daily
operations (AC, Plumbing, Electrical, DIY
works)
Monitor and record technicians’ site reports
for job tracking and follow-ups
Maintain and organize company fleet records,
including usage and documentation
Coordinate vehicle maintenance, repairs,
insurance, registration (Mulkiya), and RTA
fine processing
Track and manage inventory levels for
warehouse and office supplies to ensure
availability

Manage car insurance claims and ensure
accurate, timely processing while keeping
clients informed.
Dispatch Roadside Assistance and tow
trucks for emergencies, providing prompt
support to clients.
Coordinate vehicle repairs, follow up with
repairers, and arrange rental cars per
policy, ensuring minimal disruption for
clients.
Collect excess payments and guide clients
through payment procedures
professionally.
Prepare and share reports with QA,
Operations Manager, or senior
management as needed.
Maintain proactive communication with
clients, addressing questions, providing
updates, and ensuring high satisfaction
throughout the claims process.