Ruby Abello, Senior Hostess / Guest relations Executive

Ruby Abello

Senior Hostess / Guest relations Executive

burj al arab hotel

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Senior Hostess / Guest relations Executive at burj al arab hotel
  • United Arab Emirates - Dubai
  • My current job since October 2007

Works closely with the Restaurant & Bar Managers and floor staff in supervising Daily Department activities to provide an effective service for all external and internal customers
* Assists the Restaurant Manager in optimizing the guest's experience of the outlet by greeting, seating and bidding farewell to the guests as well as having full control of the reception area
* Clerical tasks such as email correspondence, preparation of briefing notes, filing, attending to phone calls, updating notice boards, menu formatting and printing, among others

Achievements / Results
* 60hrs Training completion as Food and Beverage Coordinator
* Won "Level 7 Award, Behind the Scene Category" 2010
* Colleague of the Month, February 2009
* Best New Comer, December 2008
* Certified HACCP & Food Handler

Education

Bachelor's degree, Computer Science
  • at De La Salle University
  • March 2001

Member, De La Salle Women's Volleyball Team

Specialties & Skills

Administration
MS Office Excel Word Powerpoint Outlook
Food Service Management
Guest Service
Coordination