Total Years of Experience: 11 Years, 2 Months
January 2017
To Present
Supervisor - Operations
at Allianz Worldwide Care
Location :
Qatar - Doha
January 2016
To December 2016
Claims Team Leader
at Allianz Worldwide Care
Location :
Qatar - Doha
• Supervised and ensured the effective management of 19 member claims team.
• Carried out individual performance management with regular meetings, performance review and feedback.
• Liaised with providers and other departments regarding escalated issues.
• Identified and implemented system enhancement ideas to maximise productivity and improve the quality of adjudication decisions.
• Carried out individual performance management with regular meetings, performance review and feedback.
• Liaised with providers and other departments regarding escalated issues.
• Identified and implemented system enhancement ideas to maximise productivity and improve the quality of adjudication decisions.
July 2015
To December 2015
Senior Claims Officer
at Allianz Worldwide Care
Location :
Qatar - Doha
• Allocated and monitored weekly distribution of claims to team as per target.
• Trained new team members and held refresher training for current staff.
• Organized and led team meetings and team building activities.
• Verified and released processed claims and logged in errors.
• Trained new team members and held refresher training for current staff.
• Organized and led team meetings and team building activities.
• Verified and released processed claims and logged in errors.
November 2014
To June 2015
Claims Officer
at Allianz Worldwide Care
Location :
Qatar - Doha
• Adjudicated and processed claims within SLA and to achieve daily target.
• Managed reconciliations and further information responses from provider.
• Assisted in investigation of fraudulent claims.
• Assisted provider services in provider audits
• Managed reconciliations and further information responses from provider.
• Assisted in investigation of fraudulent claims.
• Assisted provider services in provider audits
February 2011
To August 2011
Claims Processor
at Nextcare (Arab Gulf Health Services LLC)
Location :
United Arab Emirates - Dubai
• Research the significance and necessity of the drugs prescribed as per the disease diagnosed.
• Evaluated complex data entry, clerical and accounting tasks involved in the preparation and processing of patient insurance claims.
• Supervised releasing team with regards to productivity and efficiency.
• Evaluated complex data entry, clerical and accounting tasks involved in the preparation and processing of patient insurance claims.
• Supervised releasing team with regards to productivity and efficiency.
June 2007
To March 2008
Lecturer/Tutor
at Crescent College of Pharmaceutical Sciences
Location :
India
• Taught Pharmaceutical Chemistry and Pharmaceutics
• Led various practical classroom/laboratory sessions
• Led various practical classroom/laboratory sessions
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