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• Coordinated payment activities, ensuring accurate processing, posting, and reconciliation of invoices, credit notes, and debit notes.
• Streamlined billing procedures by preparing and maintaining. Purchase Orders and Invoices, focusing on cash in advance and lubricants invoicing.
• Managed invoice entry into the accounting system, verifying details against purchase orders to maintain accuracy.
• Addressed invoice discrepancies and claims in collaboration with customers and supply traders to ensure timely and accurate billing.
• Conducted thorough verification of invoices against purchase orders, checking key details such as invoice numbers, delivery dates, and payment terms.
• Processed multi-currency invoices from various entities, demonstrating strong organizational skills and meticulous attention to detail.
• Adhered to strict deadlines to efficiently manage documents and prevent delays in invoice processing and payment cycles.
• Provided essential support to the Finance Department by
preparing documentation and assisting with audit tasks to facilitate smooth audit completion.
• Assisted in the systematic preparation and filing of monthly, quarterly, and annual invoices, ensuring organized recordkeeping.
• Supported the Post Fixture, Marine Operations, and Finance teams with a team-oriented approach and strong problem solving skills.

• Provided comprehensive administrative support to senior staff and team members, ensuring efficient office operations.
• Managed incoming and outgoing communications, including phone calls, emails, and correspondence, maintaining
professionalism and confidentiality.
• Executed document management tasks such as copying, faxing, scanning, and organizing files both electronically and physically.
• Updated and maintained office policies and procedures to ensure compliance and operational efficiency.
• Kept supplier and customer contact databases current, enhancing communication and business relationships.
• Assisted senior managers with travel arrangements, coordinating logistics to support business needs.
• Conducted general office management duties, including supply ordering, meeting setup, and event organization.
• Created and maintained organized filing systems, improving document retrieval and office workflow.
• Composed and dispatched routine departmental
correspondence, contributing to effective communication.
• Sorted and distributed incoming mail and documents, ensuring timely and accurate delivery to recipients.
• Maintained office equipment to ensure functionality, reducing downtime and supporting daily activities.
• Ordered and managed office stationery supplies, keeping inventory levels consistent with business requirements.
• Liaised with HR department to communicate personnel information and fulfill HR-related needs.
• Coordinated with Accounts Manager to monitor billing processes and invoice payments, ensuring financial accuracy.
• Monitored customer invoicing and maintained communication with suppliers regarding bunker documents.
• Handled petty cash transactions, prepared daily reports, and identified discrepancies.

• Cultivated a robust client base, encompassing organizations, associations, and businesses across social and corporate sectors, through strategic direct sales initiatives, both inside
and outside, to surpass established sales targets.
• Demonstrated expertise in the Dubai corporate market, fostering strong relationships with key tour operators and travel agencies.
• Diligently maintained and regularly updated contact information for companies and travel agencies to ensure seamless communication and service delivery.
• Efficiently managed reservation confirmations, serving as a reliable point of contact for all reservation-related inquiries.
• Reported directly to the Director of Sales & Marketing, contributing to the formulation and execution of sales strategies.
• Actively visited corporate clients and travel agencies to promote hotel facilities and services, enhancing brand visibility and fostering business growth.
• Addressed guest queries promptly and professionally, ensuring a high level of customer satisfaction and service excellence.
• Kept corporate clients and travel agencies informed of updated contracted rates and promotional offers, ensuring
transparency and fostering long-term partnerships.
• Engaged with potential corporate clients to explore new business opportunities and expand the hotel's market presence.
• Compiled and presented comprehensive daily, weekly, and monthly sales reports to track progress and inform decision making processes.
• Executed outdoor sales activities, coordinating with various companies and travel agents to drive sales and build a strong professional network.
• Processed group rooming lists and handled individual and associate reservation requests with precision and attention to detail.