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rushank karnik, Key Account Manager

rushank karnik

Key Account Manager·Work Better Training Pvt Ltd

India

Master's degree, Investment and Risk Management Merit

Work experience

Total years of experience: 18 years, 6 months

Key Account Manager

May 2018 - Present

Work Better Training Pvt Ltd

India

May 2018 - Present

VLEARN (Digital Learning)
•Generate and maintain revenue growth through existing and new clients for Work Better’s digital learning arm - Vlearn.
•Managing and expanding the existing Work Better client base by offering relevant digital learning solutions.
•Understanding the client requirement and developing creative solutions that best enhance and match the clients' need of a digital learning intervention.
•Effectively communicate the value proposition through proposals and presentations.
•Developing & deepening relationships with selected target clients.
•Working with the Sales team in developing and implementing Account Management Plans along with sector allocation.
•Grow & develop a team of sales executives, implementing people management best practices, performance management, and sales strategy execution.
•Weekly review with the sales & back end operations team to evaluate the performance and create strategies for upcoming week.
•Coordinating with the marketing team to create bi-weekly and seasonal emailers for the digital solutions

Job role:
Sales

Manager

September 2017 - April 2018

Doreming Services Pvt Ltd

India

September 2017 - April 2018

Responsible for creating Annual operating plan for Doreming Services - India in collaboration with board of Directors based out of Japan.
•Create revenue generation plan and strategic tie-up campaigns for pilot launch of Doreming Payroll software- India.
•Work on strategic tie ups with potential vendor partners like Reliance Jio, Paytm, Mobikwik amongst others.
•Connect with potential clients for Doreming Payroll Software’s pilot trial launch.
•Ensure delivery of quality reports through data analysis to contribute towards overall business insight and decision-making for Japanese stakeholders.
•Create a centralized weekly reporting system between multiple locations like Japan, United Kingdom, Singapore, Vietnam & India for seamless tracking & understanding of location wise product evolvement & deployment within organizations.
•Conduct daily software training calls for India, United Kingdom and South East Asia operation teams.
•Perform quality assurance checks on new features of the Doreming Payroll software -India under development.
•Responsible for testing Doreming Payroll software -India & provision of timely feedback to the Tech team.
•Support and maintain the global knowledge base and repository for best practice documents, key tools and templates.
•Interface with Legal and statutory compliance vendors to prepare for India Launch.


Operation Analyst - Fixed Income Middle office

Job role:
Management

Administration Associate

December 2014 - June 2017

J.P.Morgan Services India Pvt Ltd

India

December 2014 - June 2017

Asia Trade Support
•Carry out Bond pricing for 13 Asian currencies. Extracting the prices from market data tools like Bloomberg and Reuters and uploading in the risk management system.
•Uploading EOD prices in the Risk Management System and conducting a variance and stale price check over the entire bond inventory.
•Performing the highly regulated Offmarket process for Bonds and Repo trades.
•Investigating and escalating the bond off market trades to traders and desk heads & documenting the reasons for future control & audit.
•Performing a 5-way EOD trade reconciliation between risk management system and
Trade blotters.
•Creating the weekly and monthly MIS of daily activities for internal and external auditors.
•Maintain a strong governance process, including documentation and addressing RCSAs (Risk and Control Self-Assessment).
•Work with risk management team and carry out internal audit and SOX to ensure credibility of the controls and process.
•Performing post trade activities such as cancels, amends and late trade reports on daily and weekly basis and submitting to the FO and internal auditors.
•Performing the ECN timestamp to ensure the time matches risk management system and blotters match for FCA reporting.
•Review of SOP on regular basis.
•Training of new joiners and existing team members and guiding them on new processes.
•Ensure cross-training of team members across different sites and products to facilitate business continuity and crisis management.

EMEA Trade Support
•UST trade affirmation. Carry out critical & sensitive processing of all UST trades.
•Liaise with settlements and trading desks in case of trade mismatch or Counterparty DK to get correct trade details and confirm with the counterparty to ensure smooth settlement of the trade.
•Perform Repo, Cash, and Local market failed trade report twice a day giving the correct failed trade list to the desk.
•Pre-matching of Cash & Repo process.
•Trade booking and amending in the risk management system.
•Trade allocation.
•FOBO and FOFO reconciliation on daily basis to ensure error free process of the trade from booking to settlement.
•Work on Repo fail trades by liaising with counterparties to ensure the trades settle.
•Monitoring the rejects queue to ensure smooth flow of trades from booking system to settlement system.
•Maintain a strong governance process, including documentation and addressing RCSAs (Risk and Control Self-Assessment).
•Work with risk management team and carry out internal audit and SOX to ensure credibility of the controls and process.


Sales &

Company industry:
Financial Services
Job role:
Administration

Customer Service Representative

July 2010 - May 2012

The Money Shop (Dollar Financial Group)

Great Britain (UK)

July 2010 - May 2012

•Carrying out Foreign Exchange and Western Union money transfer transactions for retail customers.
•Retail expertise in Pay Day loans and Cheque encashing.
•Estimating a fair price by accurate valuation of gold
•Creating end of day reports and coordinating with head office.
•Completion of banking formalities and maintenance of transaction details.

Job role:
Customer Service and Call Center

Sr. Relationship Manager

July 2004 - September 2009

Vatsal Stock Broking

India

July 2004 - September 2009

Acquire quality clients through networking, data base, market intelligence and references from existing clients.
•Conduct activities for Client Acquisition and Financial Planning.
•Creating monthly sales strategies as per the given targets.
•Generate Cross Sell revenue through other Financial Products.
•Ensure compliance as per various regulator and organization guidelines.
•Handling and managing Client Queries, assessing customer requirements correctly & resolving their issues promptly.
•Telephone / Email confirmation of trades done by EOD.
•Closely Tracking Futures and options open positions for the clients.
•Order placement of client trades through O-DIN network.
•Initiating Investment strategies for existing client base & Constant acquisition of clients on a regular basis helped the business unit boost its turnover.
•Creating end of the month reports involving performance evaluation, investment analysis and trading records of clients.
•Worked with the necessary support teams to ensure service level requirements are always adhered.
•Timely escalation and proper follow up of sticky issues and assisting clients in resolving their difficulties within the stipulated time frame

Job role:
Sales

Education

University of East London

October 2020

October 2020

Master's degree, Investment and Risk Management Merit

GPA (percentage): 70%

GPA (percentage): 70%

Docklands Campus •Modules Included: Risk Financing and Portfolio Management, Security Analysis and Valuation, Measuring and Modeling Risk, International Finance. •Basic level training in Data Stream and Bloomberg terminals •Thorough understanding of OTC Derivative markets globally (Product Coverage Includes - FX/MM, Rates, Credit Derivatives & Fixed Income Securities) •Secured distinction

Mumbai UniversityBLB Institute of Financial Markets

October 2020

October 2020

Bachelor's degree, Commerce

India

Modules Included: Economics, Corporate Law, Cost Accounting, Financial Accounting, Export Marketing, Auditing and taxation, Management Product and Planning

NSE

October 2020

October 2020

High school or equivalent, Commerce

India

courses: Successfully completed ‘Financial Markets: A Beginner’s Module from NCFM

Skills

3G
Expert
3G
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FIXED INCOME
Expert
FIXED INCOME
Expert
MANAGEMENT
Expert
MANAGEMENT
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MARKETING
Expert
MARKETING
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PRICING
Expert
PRICING
Expert
QUALITY
Expert
QUALITY
Expert
SALES
Expert
SALES
Expert
BANKING
Expert
BANKING
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert

Languages

Japanese
Expert