System & Support Engineer
Smart Technology Solutions
Total years of experience :9 years, 2 Months
Provide the Best Solutions & Services to The Clients
Interface between the technical team and users to fix application issues and enhance the customer experience, (remotely part time job)
Supporting the team to provide the Bestest Solutions and Services to the Clients
Training in
Projects Management:
- Coordinate with Projects Manager regarding the projects deadlines.
- Ensure the tasks had been implemented by the employees of the project.
- Schedule meetings between the projects manager and the clients .
System Analysis:
- Meeting the clients and supporting the system analyst and the projects manager.
- Gather initial requirements from the clients.
QA (Quality Assurance ):
- Testing the software using use cases provided from the system analyst .
- Creating reports regarding the software issues and share it with the technical leader and the system analyst.
- Ensure the software’s quality delivered .