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Ryan Reyes, Supervisor

Ryan Reyes

Supervisor·Kozii Cafe

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 26 years, 6 months

Supervisor

December 2013 - Present

Kozii Cafe

Dubai, United Arab Emirates

December 2013 - Present

December 2014 - Present CAFÉ SUPERVISOR
Kozii Café
The Dubai Mall

o Responsible for the daily operations of the cafe
o Responsible for the sales attainment, procurement and inventory of all supplies
o Responsible for the maximization of income and cost management of the company
o Responsible for the strict adherence of the shop to Dubai Municipality food handling policies and implementation of HACCP.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Cafe Manager

April 2008 - April 2011

International Trading House

Manama, Bahrain

April 2008 - April 2011

April 2008 - April 2011 CAFÉ/RESTAURANT MANAGER
Dalilah Café
Al Adliyah, Manama, Kingdon of Bahrain

o Responsible for the daily operations of the cafe
o Responsible for the sales, procurement and inventory of all supplies
o Responsible for the maximization of income and cost management of the company
o Responsible for the modernization of company systems in terms of point of sales, inventory handling and financial statements
o Responsible for market planning, implementation and after sales analysis
o Responsible for initial systems prior to opening of the café
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

SELLING SUPERVISOR

February 2007 - February 2008

SM Hypermarket

February 2007 - February 2008

February 2007 - February 2008 SELLING SUPERVISOR
SM Hypermarket
Philippines

o Responsible for attainment of sales and cost budget given by the branch manager.
o Responsible for monitoring the operations in the department for smooth sales and delivery of goods
o Receives, assembles and delivers knockdown/assembled furniture and fixtures.
o Makes sure that all products are in good quality conditions while in the store premises and after delivery
Company industry:
Retail & Wholesale
Job role:
Sales

CAFÉ MANAGER

October 2004 - October 2006

Seattle's Best Coffee

Jordan

October 2004 - October 2006

October 2004 - October 2006 CAFÉ MANAGER
Seattle's Best Coffee
Philippines

o Responsible for the assigned café's yearly and monthly financial statements.
o Responsible for the overall service, making sure that all personnel gives 100% good customer service
o Responsible for the monthly attainment of sales budget and forecast, cost budget and control and cash system and profitability of the assigned cafe
o Responsible for training and monitoring of proper work ethics and grooming of all the staff.
o Make sure that customers are 100% satisfied with the ambiance, service and products of the store before and after they enter the café.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

May 1999 - February 2004

Red Ribbon Foods Inc

May 1999 - February 2004

May 1999 - February 2004 RESTAURANT MANAGER
Red Ribbon Foods Inc.
Philippines

o Responsible for the assigned store's yearly and monthly sales forecast, cost budget and profitability forecast.
o Responsible for the overall customer service, food quality and cleanliness of the assigned store.
o Responsible for the attainment of sales, cost control and profitability of the assigned store.
o Responsible for special occasions forecasting.
o Oversees strict implementation of cash control and product procurement control
o Oversees training of all managerial positions within the store level.
o Responsible for the creation, implementation and maintenance of local store marketing activities.
o Oversees the strict adherence of all personnel to the company's rules and regulations
o Handled three branches at the same period.
Job role:
Management

MARKETING/ADMIN ASSISTANT

September 1997 - February 1999

State Investment Trust, Inc

September 1997 - February 1999

September 1997 - February 1999 MARKETING/ADMIN ASSISTANT
State Investment Trust, Inc.
Philippines

o Responsible for assisting the Marketing manager in the promotion and presentation of products to clients.
o Responsible for daily telemarketing to potential clients.
o Responsible for client visits and presentations.
Company industry:
Financial Services
Job role:
Marketing and PR

SHIFT MANAGER

January 1996 - May 1997

Jollibee Foods Corp

January 1996 - May 1997

January 1996- May 1997 SHIFT MANAGER
Jollibee Foods Corp.
Philippines

o Responsible for the attainment and maintenance of customer service of the assigned store.
o Responsible for the strict implementation of cash control system in the counter area.
o Responsible for the overall sales and service in terms of the delivery service of the assigned store.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

DE LA SALLE UNIVERSITY

September 1995

September 1995

Bachelor's degree, Commerce

Philippines

Skills

BUDGET
BUDGET
CASH
CASH
COST CONTROL
Expert
COST CONTROL
Expert
CUSTOMER SERVICE
CUSTOMER SERVICE
FINANCIAL STATEMENTS
FINANCIAL STATEMENTS
MAINTENANCE
MAINTENANCE
MARKETING
MARKETING
OF SALES
Expert
OF SALES
Expert
SALES
Expert
SALES
Expert
TRAINING
TRAINING