store supervisor
jawad group
Total years of experience :11 years, 9 Months
• Achieve 100% of monthly and annual sales targets
• Set action plans to increase sales / revenues
• Improved CSI score
• Perform internal audit to identify strengths and weaknesses sales department, and set
action plans to resolve existing issues
• Supervise, direct, discipline, train, and evaluate sale staff
• Perform audit to identify strengths and weaknesses of sales staff and set
action plans to enhance performance
• Respond to customer complaint submitted from head office within 24 hours
• Maintain training program for sales personal according to manufacturer standard
• Promote products to industrial establishments utilizing knowledge of products sold
• Compile list of prospective customers for use as sales leads, based on information from
business directories and other sources
• Quote prices and credit terms and prepare sales contracts for orders obtained
• Estimate date of delivery to customers based on knowledge of own firm’s production &
delivery schedules
• Prepare reports of business transactions and maintains expense account
• Weekly rota for staff .
• Monthly report petty cash .
• Weekly store feedback .
• Monthly STR report .
• Stock take control
• Answer customers' questions, and provide information on procedures or policies
• Maintain an awareness of all promotions and advertisements
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
• Compute and record totals of transactions
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
• Greet customers entering establishments
• Issue receipts, refunds, credits, or change due to customers
• Issue trading stamps, and redeem food stamps and coupons
• Maintain clean and orderly checkout areas
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
• Process merchandise returns and exchanges
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Resolve customer complaints
• Sort, count, and wrap currency and coins
• Accept reservations or requests for take-out orders
• Calculate total payments received during a time period, and reconcile this with total sales
• Compile and maintain non-monetary reports and records
• Stock shelves, and mark prices on shelves and items
• Accurate processing of supplier invoices, in line with agreed payment terms
• Processing and reconciliation of vendor payments, after internal department approvals and statement of account from vendor
• Reconciling key supplier accounts and allocating direct debits
• Liaising with other internal departments and suppliers to resolve queries or disputes
• Filling accounting records properly which will help in case of retrieval in future
• Open new supplier accounts on SAP, ensuring all appropriate authorizations have been documented and supplier details provided are correct and complete
• Processing & booking of Expense claims, creation of employee code in SAP, final settlement of employees and monthly payroll addition & deduction based on approval from HR & Line Manager
• Providing documentation evidence during Audit or management in case of queries for expenses
• Accurate booking of petty cash expenses after proper authorization and supporting documentation, reconciling petty cash on month basis
• Reviewing expenses accounts for the month and passing necessary accrual entries and maintaining accrual schedules
• Making debit notes for recharges to companies based on agreement
• Assisting and participating in Monthly/yearly closing activities
• Employee Credit cards follow up with bank & employees for booking of expenses
• Any other job directly or indirectly relating to finance and accounts, directly or indirectly allocating by the finance director- Oversee and follow up on insurance renewals
• Carry out internal audit procedures
• Responsible for hedging process and its monitoring
• Prepares asset, liability, and capital account entries by compiling and analyzing accounts
• Documents financial transactions by entering account information
• Recommends financial actions by analyzing accounting options
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports
• Substantiates financial transactions by auditing documents
• Maintains accounting controls by preparing and recommending policies and procedures
• Guides accounting clerical staff by coordinating activities and answering questions
• Reconciles financial discrepancies by collecting and analyzing account information