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Saad al-faris, Operations Specialist

Saad al-faris

Operations Specialist

Alawwal Bank

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Bachelor of Business Administration
Expérience
9 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 0 Mois

Operations Specialist à Alawwal Bank
  • Arabie Saoudite - Riyad
  • août 2010 à juillet 2017

1-Receiving& resolving clients’ complains related to SPAN network for debit card.
2-Investigations and Resolutions of SAMA (Customers / Retailers) POS Complaints.
3-Processing of SHB (customers / retailers) POS claims internally and on SPAN.

Collections Coordinator à Al-Awwal bank
  • Arabie Saoudite - Riyad
  • juin 2008 à mai 2010

Issuance of clearance Letters requested through Branches for all SHB account holder

Éducation

Baccalauréat, Bachelor of Business Administration
  • à King faisal University
  • août 2016

I still study at king faisal university

Diplôme, programming
  • à Diploma of Al Faisal International Academy
  • juillet 2008

Specialties & Skills

managerial accounting
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Customer Service
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interested in working in an environment at a high level in the field service organization and the
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ambitious and I am trying to develop my abilities personal
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skill in public relations and experience in office management
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Proficiency in the use of computer
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Langues

Anglais
Moyen

Formation et Diplômes

Self ,time &Stress Management (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
December 2011
Durée:
8 heures
Effective Communication Skills (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
September 2012
Durée:
8 heures
Training Microsoft Office Excel 2007 (Formation)
Institut de formation:
Almujaz training institute
Date de la formation:
May 2012
Durée:
8 heures
Fraud Awareness Session (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
October 2012
Durée:
8 heures
Focus fraud prevention (Formation)
Institut de formation:
banker's academy
Date de la formation:
April 2011
Durée:
4 heures
Problem solving &decision making (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
September 2014
Durée:
8 heures
Compliance &AML awareness (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
October 2012
Durée:
8 heures
 Completiong awareness Training Certificate(The center of Excellence in information Assurance) (Formation)
Institut de formation:
Center of excellence in information assurance
Date de la formation:
June 2013
Durée:
8 heures
Training Microsoft Excel (Advanced) (Formation)
Institut de formation:
Al-mujaz training institute
Date de la formation:
November 2013
Durée:
7 heures
Excellence in customer service (Formation)
Institut de formation:
Saudi Hollandi Bank Training Academy
Date de la formation:
March 2012
Durée:
8 heures

Loisirs

  • Reading ,Traveling