Teamleader
OPPO
Total years of experience :4 years, 3 Months
• Responsible for achieving sales of 20 retail outlets.
• Recruiting, training, supervising and appraising staff.
• Dealing with customer queries and complaints
• Overseeing pricing and stock control
• Keep updated about competitors activities
• Preparing promotional materials and displays
• Making appointments with clients and meeting new customers.
• Manage Public Relations and customer relations, at an institutional and individual level, ranging from liaising with investors and other institutions, to handling customer queries and enrollments
•Ensure customer service is provided as per the service level agreements and collect feedback from customers on a regular basis.