Total Years of Experience: 15 Years, 3 Months
May 2016
To Present
Executive Assistant
at Fujitsu
Location :
United Arab Emirates - Dubai
* Providing executive secretarial services to the Vice President (“VP”) such as word processing, assessing, prioritizing and diarizing meetings and appointments, coordination of meetings, attending to telephone calls, assessing and resolving enquiries where & when appropriate, responding to invitations, drafting responses to routine matters and issues, assisting with research and gathering of information relating to various project work undertaken by the VP
* Assisting in establishing priorities and agendas, strategic planning, and issues of importance and sensitivity, and producing briefing materials and information on all significant matters which require the VP’s attention
* Planning, organizing and arranging the VP’s travel itinerary including but not limited to ticket and hotel bookings, visa processing, and other documentations related to the travel and ensure that it is in compliance with the company’s International and Local Business Travel Policy
* Coordinating incoming and outgoing communications and documentation, including distribution as appropriate, obtaining background information and preparing standard replies on behalf of the VP.
* Supporting legal related activities and ensuring the confidentiality of all documents
* Typing, preparing and distributing minutes of meetings
* Devising and maintaining office systems, including data management, filing and document tracking and circulation
* Maintaining confidentiality with highly sensitive information
* Assisted with setup of additional legal entities and branch offices in UAE and Qatar by coordinating all required steps between internal and external lawyers as well as sponsoring company in the UAE and Qatar
* Involved with various Sales Operations activities such as supporting the Sales team (reporting into the VP) in preparing account plans for key accounts
* Involved in various management level projects
* Assisting in establishing priorities and agendas, strategic planning, and issues of importance and sensitivity, and producing briefing materials and information on all significant matters which require the VP’s attention
* Planning, organizing and arranging the VP’s travel itinerary including but not limited to ticket and hotel bookings, visa processing, and other documentations related to the travel and ensure that it is in compliance with the company’s International and Local Business Travel Policy
* Coordinating incoming and outgoing communications and documentation, including distribution as appropriate, obtaining background information and preparing standard replies on behalf of the VP.
* Supporting legal related activities and ensuring the confidentiality of all documents
* Typing, preparing and distributing minutes of meetings
* Devising and maintaining office systems, including data management, filing and document tracking and circulation
* Maintaining confidentiality with highly sensitive information
* Assisted with setup of additional legal entities and branch offices in UAE and Qatar by coordinating all required steps between internal and external lawyers as well as sponsoring company in the UAE and Qatar
* Involved with various Sales Operations activities such as supporting the Sales team (reporting into the VP) in preparing account plans for key accounts
* Involved in various management level projects
February 2013
To May 2016
Office Manager
at Fujitsu
Location :
United Arab Emirates - Dubai
* Managing the Dubai office; creating/ managing filing systems, maintaining office supplies, assisting with general admin tasks
* Acting PA to the Vice President of Fujitsu Middle East
* Managing business travels including approvals for employees of Fujitsu Middle East
* Involved in various management level projects
* Head of Corporate Social Responsibility for Fujitsu Middle East
* Ad hoc assistance to the Marketing team for company events
* Acting PA to the Vice President of Fujitsu Middle East
* Managing business travels including approvals for employees of Fujitsu Middle East
* Involved in various management level projects
* Head of Corporate Social Responsibility for Fujitsu Middle East
* Ad hoc assistance to the Marketing team for company events
August 2012
To January 2013
Front Office Supervisor
at JW Marriott Marquis
Location :
United Arab Emirates - Dubai
* Creating Local Standard Operating Procedures for both Front Office & Guest Relations department
* Assisting with opening of hotel
* Scheduling
* Ordering of Front Office Supplies
* Training Associates in Front Office & Guest Relations department
* Supervising Executive Lounge/Front Desk
* Resolving/handling guest complaints
* Ensuring overall guest satisfaction throughout their stay
* Assisting with opening of hotel
* Scheduling
* Ordering of Front Office Supplies
* Training Associates in Front Office & Guest Relations department
* Supervising Executive Lounge/Front Desk
* Resolving/handling guest complaints
* Ensuring overall guest satisfaction throughout their stay
October 2011
To July 2012
Guest Relations Executive
at Dubai Marine Beach Resort
Location :
United Arab Emirates - Dubai
* Handling guest requests
* VIP amenities request
* Resolving/handling guest complaints
* Creating complaints analysis report for management
* Inspecting VIP arrival rooms
* Random inspection of rooms
* Restaurant recommendations/reservations
* Guidance for guests
* Ensuring overall guest satisfaction throughout their stay
* VIP amenities request
* Resolving/handling guest complaints
* Creating complaints analysis report for management
* Inspecting VIP arrival rooms
* Random inspection of rooms
* Restaurant recommendations/reservations
* Guidance for guests
* Ensuring overall guest satisfaction throughout their stay
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