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Sabina Fernandes, Pre-Sales Coordinator

Sabina Fernandes

Pre-Sales Coordinator·Kuwait Computer Services

Kuwait

Bachelor's degree,

Work experience

Total years of experience: 14 years, 1 months

Pre-Sales Coordinator

October 2012 - Present

Kuwait Computer Services

Al Kuwait, Kuwait

October 2012 - Present

•Generate commercial financial proposals for the clients.
•Keeping record and updating datasheet and price list of the products.
•Proving client with datasheet and information sheet of the product when requested by client.
•Maintaining good relationship with the Client and making sure their request is fulfilled asap.
•Maintaining good relationship with vendors.
•Archive all commercial related documents.
•Prepare reports, correspondence and materials for publications and presentation.
•Attend phone calls and act on queries asked by caller.
•Revert to queries through email for sales purpose.
•Maintain hard copy and electronic filing system.
•Receiving and responding to client service request by phone and through e-mail.
•Organizing meetings and exhibitions.
•Assist the Sales Manager and Sales support Manager in client presentation and meetings.
•Assisting Operational Manager with project related task.
•Coordinating with Engineer on site and Operational Manager.
•Keeping updates of project on going and completed and maintaining records of the same.
•Preparing Handing over Certificates and Delivery Note related to projects.
•Making sure to receive Purchase Order from Client, if they approve the financial proposal made and forward the Purchase Order to finance department.
•Informing the Finance department to issue invoice for a project based on financial proposal terms of payment.
•Informing the client about the expiry of their Service Level Agreement or contract and taking measures to renew it.
•Setup executive team travel arrangements.
•Setup accommodation arrangement for company visitors.
•Answer telephone and handle in appropriate manner.
•Assist logistic officer in sending envelope and package through FedEx, Aramex etc.
•Receive and sign for UPS/ FedEx/ Aramex packages.
• Operating office equipments such as photocopy machine, fax and scanner.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Customer Service Officer

August 2012 - September 2012

UNILINK EXPRESS LINES

Al Farawaniyah, Kuwait

August 2012 - September 2012

.

Company industry:
Shipping
Job role:
Customer Service and Call Center

Executive Floor Coordinator

May 2012 - July 2012

The Regency Hotel

Al Kuwait, Kuwait

May 2012 - July 2012

Responsible to make meeting arrangements in meeting room.
Responsible to assign meeting room according to Guest/client requirement.
Handling event which happen to be in Executive Floor.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Indira Gandhi National Open University

June 2011

June 2011

Bachelor's degree,

Kuwait

Al-amal Indian School

March 2008

March 2008

High school or equivalent, Accountancy in 10+2

Kuwait

Skills

Fast Learning
Expert
Fast Learning
Expert
self motivation
Expert
self motivation
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Computer skills
Expert
Computer skills
Expert
Fast Learning
Expert
Fast Learning
Expert
self motivation
Expert
self motivation
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Hindi
Expert
Arabic
Beginner