BUSINESS HEAD
PL WORLDWAYS LTD. ( PIERCE & LESLIE )
Total years of experience :19 years, 0 Months
TRAVEL MANAGEMENT . COPORATE - RAPTIM .HNI
TICKETING .
TOURISM. LEISURE .
MEETINGS.
INCENTIVES
CONFERENCE
EVENTS
VISA
Driving Business as Profit Center Head .
Sales and Business Development .Finance Management .
Overall Operation Management, ensuring Procurement & Service delivery.
Client Base Development.
Product development
Budgeting .
Setting up SBUs, OTAs including Call centers and implants and operating them to generate / Increase profits through strategic objective setting /managing it to achieve revenue targets both customers as well as vendors.
Forecasting, Cost Control & Profitability
Meetings, Presentations, SLA Reviews and grievance addressing to ensure customer delight.
Key Accounts Management
Negotiations, Contracts, SLAs, RFPs, RFQs, Lead Generation and Closing Sales.
Establishing Long Term, Short Term Strategies.
Employee Motivation and Man - (HOUR) - Management. KRA/KPIs setting and CTP Matrix. Grievance addressing and disciplinary actions .
Recruitment . Staff retention . Back up and contingency plans.
Incentive Schemes.
Relationship Management with Clients, Vendors and Business associates.
Attending Trade shows, Roadshows, Familiarization Trip worldwide destinations.
Seeking out new business opportunities for ATE group India and UAE in both domestic as well as International markets
Developing, coordinating and implementing marketing plans designed to maintain and increase existing business and capture new opportunities.
Develop strategic marketing and operations planning and set objectives and methods to reach them.
Analyze organizational growth initiatives regarding market and target customer segments, and the company’s positioning and potential to meet customer needs with a product or service.
Develop /Assist proposals in response to requests for proposals (RFPs).
Work with other department heads and staff to coordinate account start up and transition service or product delivery for new ventures.
Delivering sales presentations, conducting seminars and participating in Trade Shows, Conferences and meetings with clients and external vendors.
Report and advise to the Chairman, Managing Director and board on all business development matters.
Integrate marketing, operations and financial knowledge to achieve organizational goals.
Key role in Constant reviews, recruiting, re-engineering and driving efficiency by improving people, processes, procedures & implementing successful business practices .
Major Achievements :
1. Turned around Oman Tourism & Travel Agencies into a profit making well known retail outlet from a loss making unit.
2.Turned around GITC to an Award Winning productive and cost effective operation from a heavily loss making unit .
3.Astrazeneca - Product Launches in Jordan & Cyprus 2006 - 2007 - Delegates - 275/350
4.Sigma Pharmaceuticals - Dealer Meet Dubai 2007 -Delegates 275
5. Autism Around The World Conference Dubai - 2009 - Delegates 1100
6. AAPI-AKMG Conference India - 2012/13 - Delegates 1200.
My Expertise:
Business Development
Turn around Management
New Market Development
Credit Control
Corporate Travel Management .
Inbound Tourism
Outbound Tourism
Meetings, Incentives, Conference, Events . - Concept development, Conceiving , Marketing, Planning, Managing to execution as per budget.
Site Search - Site Inspection - Organisation.
Event Management
Product Development
Contracting.
Negotiations
Travel & Tourism
Internet Marketing
Profit center head
Employee motivation
Establishing SBUs, branches Implants .
Budgeting - Costing
Business Plan.
Long term- Short term plans .
Contingency Plans.
Man Power- Man Hour Management .