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Sachin Saini, Operations Manager-Multi Unit QSR/Café

Sachin Saini

Operations Manager-Multi Unit QSR/Café·F.A.R Venture, Healthy Food Company Ltd. | Java Cafe, Snack Bakery

India

Bachelor's degree, Bachelor in Hotel Management & Catering Technology

Work experience

Total years of experience: 12 years, 10 months

Operations Manager-Multi Unit QSR/Café

November 2024 - April 2026

F.A.R Venture, Healthy Food Company Ltd. | Java Cafe, Snack Bakery

Riyadh, Saudi Arabia

I found this job using Bayt.com

November 2024 - April 2026

🔹Led operations across 45 restaurant outlets (Dual-Service & Express Counter formats), managing Area Managers, Restaurant Managers, and 300+ employees while delivering multi-million monthly revenue; achieved 5-10% sales growth while reducing overhead costs by 15%.
🔹Supervised new outlet launches with Trade Area Research teams—from site selection to successful openings.
🔹Led delivery aggregator operations, menu management, and system integration; supported marketing campaigns to drive sales growth.
🔹Partnered with Factory/R&D teams on menu development, standardization, and product rollouts across outlets.
🔹Oversaw P&L, SOPs, staff training, inventory, cost optimization, reporting, and workforce management.
🔹Built & led FOH/BOH teams, ensuring food quality, compliance, customer satisfaction & brand standards.
🔹Led B2B meal operations, bulk orders, and institutional food services alongside retail operations.
🔹Collaborated with leadership on business expansion, supplier partnerships, budgeting, & operational planning.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Area Manager

September 2021 - November 2024

F.A.R Venture, Healthy Food Company Ltd. | Java Cafe, Auntie Anne's, Snack Bakery

Riyadh, Saudi Arabia

I found this job using Bayt.com

September 2021 - November 2024

🔹Managed 15 outlets with SAR 12M annual turnover, ensuring smooth daily operations and profitability
Supervised deposits, inventory checks, Jolt tasks, and created new food safety and operation checklists.
🔹Organized employee schedules and timesheets to improve efficiency and control labor costs.
🔹Identified staff and operational issues and executed effective action plans for improvement.
🔹Analyzed budgets to improve performance, using Sapaad and JISR systems for accurate reporting and efficient staff management.
🔹Monitored licenses, municipality cards, and Iqama/Visa renewals to maintain compliance and avoid penalties.
🔹Built local supplier partnerships for cutting food costs.
🔹Launched new menu items, boosting quarterly sales significantly.
🔹Analyzed store budgets and P&L to maximize performance.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Area Manager- Operations

May 2019 - May 2021

Hamburgini QSR Chain- Food Basics Company

Riyadh, Saudi Arabia

I found this job using Bayt.com

May 2019 - May 2021

🔹Managed daily operations including deposits, inventory audits, Zenput task completion, food safety, and staff scheduling.
🔹Coordinated with senior management on operational updates, reporting, and meeting documentation.
🔹Possess hands-on experience in Foodics POS and reporting, as well as Zenput checklists and ZenHR, ensuring accurate reporting, smooth operations, and efficient workforce management.
🔹Identified performance and organizational issues; implemented corrective action plans.
🔹Monitored municipality cards, store licenses, and Iqama renewals to prevent penalties.
🔹Developed store-level action plans aligned with budget targets and P&L goals.
🔹Created snag reports to track and close pending maintenance issues.
🔹Supervised 10 branches with a workforce of 150 employees.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant General Manager

March 2019 - May 2019

Burger King India-Restaurant Brands Asia (RBA)

New Delhi, India

March 2019 - May 2019

🔹Managed daily operations ensuring quality, service, and cleanliness.
🔹Hired, trained, and scheduled staff effectively.
🔹Oversaw store and delivery operations with quick issue resolution.
🔹Maintained P&L and supported business growth.
🔹Ensured product quality and assisted in audits.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Assistant Store Manager

December 2017 - March 2019

Vishal Mega Mart- TPG Capital

Gurgaon, India

December 2017 - March 2019

🔹Managed overall store operations, merchandising, and team performance per SOPs.
🔹Ensured stock availability, promotions, and pricing accuracy.
🔹Maintained staff discipline and service quality for customer satisfaction.
🔹Oversaw 20, 000 sq. ft. area with 75 staff, tracking daily and monthly sales targets.
🔹Controlled stock loss through audits and regular performance reviews.
Company industry:
Supermarket
Job role:
Management

Store Handler-1st Assistant Manager

January 2013 - August 2017

McDonald's® India

Gurgaon, India

January 2013 - August 2017

🔹Managed unit operations ensuring food quality, service, cleanliness, and value.
🔹Hired, trained, and scheduled food service staff.
🔹Maintained store P&L and drove business growth.
🔹Ensured hygiene compliance with McDonald’s standards.
🔹Led team communication and discipline.
🔹Oversaw planned maintenance for smooth operations.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Dr. A.P.J. Abdul Kalam Technical University

August 2012

August 2012

Bachelor's degree, Bachelor in Hotel Management & Catering Technology

India

GPA (percentage): 72%

GPA (percentage): 72%

Completed a 4-year Bachelor of Hotel Management and Catering Technology (BHMCT) program from Dr. A.P.J. Abdul Kalam Technical University with 72%. The course covered all core areas of hospitality — including food production, service operations, front office, housekeeping, and hotel administration. Gained practical experience through industrial training in hotel operations and customer service, and developed skills in team management, guest relations, and service excellence. Additionally, my retail work experience enhanced my understanding of sales, inventory management, and customer engagement, complementing my hospitality knowledge and preparing me for leadership roles in the F&B and service industry.

Bill Clinton school

May 2007

May 2007

High school or equivalent, Pursued secondary education in Science stream

India

GPA (percentage): 61%

GPA (percentage): 61%

Skills

Staff Development

Expert

Vendor Management

Expert

Inventory Control

Expert

Budgeting

Expert

Profit And Loss Management

Expert

Multi-Unit Operations

Expert

Food Safety & HACCP

Expert

Vendor & Supply Chain Management

Expert

Profit & Loss (P&L) Management

Expert

Budgeting & Cost Control

Expert

Team Leadership & Development

Expert

Area & Cluster Management

Expert

New Store Openings & Launches

Expert

Business Development

Expert

Training & Development

Expert

Inventory Control & Management

Expert

KPI Analysis & Reporting

Expert

Labor Cost Management

Expert

QSR & Café Operations

Expert

Drive-Thru, Delivery & Cloud Kitchen Operations

Expert

Guest Experience Management

Expert

Site Selection & Market Analysis

Expert

High-Volume Restaurant Operations

Expert

Operational Excellence & SOP Compliance

Expert

Shrinkage & Waste Control

Expert

Languages

English

Expert

Hindi

Native Speaker

Arabic

Intermediate

Training and Certifications

Certifications
Basic Shift Management training at McDonald’s-BSM#1/13/28i
McDonald’s
Apr 2013
Advanced Shift Management at McDonald’s- ASM #28+i
McDonald’s
Aug 2013
Effective Management Practices at McDonald’s EMP #28
McDonald’s
Jan 2014

Hobbies and interests

Digital Marketing & Branding

Created and managed brand visibility campaigns using AI tools, QR menus, and Oracle Food Booking platform—reducing marketing costs and improving customer reach.