Reservation Supervisor
Memphis Tours
Total years of experience :10 years, 0 Months
Dealing with all hotels booking systems.
Handle inbound and outbound holidays packages for group and individual.
Using market research information to guide decisions and
Providing pricing information
Marketing holidays to clients via travel agents, websites, brochures.
Handling bookings, invoicing and issuing of vouchers
Providing general and specific advice about different travel destinations
Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
Making arrangements for transport, accommodation, tours, and activities
Planning and advertising different promotions
Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
Evaluating customers’ holidays and issuing appropriate feedback forms
Collect fares and travel quotations information by liaising with external suppliers to
ensure competitive and high quality travel solutions are offered to customers while preserving profit maximization
Liaise with travel partners (airlines and hotels), to ensure bookings and schedules are timely planned and managed in line with customers requirements
Tour operator (Kemet Travel)
• Manage, plan and operate inbound tours
• Make all Hotels reservations
• Reserve means of transportation preferred and any other activities can be preformed.
• Follow up all new tourism spots and hotel to offer the best services
• Web Site administration
Berlitz English scholarship, Korean course scholarship , and other trained courses at Cairo international air port.