Manager, Talent Development
Masdar City
Total years of experience :12 years, 9 Months
- Manage the execution and continuous improvement of talent development processes and requirements for Masdar City including but not limited to training, career development, performance management and employee relations in order to contribute to the ongoing development and management of a diverse and talented workforce that will support Masdar City in delivering on its strategy and long-term plans.
- Act as the focal point for the administration of Masdar City’s performance management, disciplinary and employee grievance policies and procedures ensuring the timely and effective addressing of all related matters.
- Manage the employee wellness and engagement activities within Masdar City
Achievements:
• Developed Human Resource strategic objectives and annual business plan for ADEK.
• Developed HR policies and procedures, alignment with latest authorities laws, conduct periodic reviews, and apply improvements and enhancement where needed
• Lead automation of various Human Capital Services and deliver other relevant systems (Oracle Fusion, CRM System, Workflow Development, etc.)
• Delivered benefits program to ADEK Employees (Employee Discounts Program, Offers, etc)
• Lead the payroll function and introduced enhancements to DoF ADERP system, with automating various services within ADEK.
• Lead Employee Mapping (TASKEEN) Process, planning and implementation, inclusive of employee relations (ER).
Roles and Responsibilities:
• Ensure alignment and implementation of the federal HR policies and procedures within ADEK
• Maintain and update all ADEK employees’ information, performance and compensation data
• Responsible for maintenance of confidentiality and data security of employee records
• Execute all talent relations activities and ensure they are in line with defined policies and procedures to promote employee happiness
• Manage employee happiness programs in line with other Human Capital management units
• Manage and resolve all employee issues and grievances based on defined policies and guidelines
• Execute HR related operational activities about on boarding and off-boarding of employees (e.g., IT access, biometrics etc.) in coordination with the relevant stakeholders at ADEK
• Deal with processing of all requests, employee leaves, promotions, insurance, payroll amendments, retirement and updated of employment records, letters etc.
• Post and update employee records for promotions, end of service benefits, and payroll processing for all ADEK employees
• Assist in the conduct of periodic quality assurance of the payroll data
• Manage compensation and benefits team
• Manage payroll team
• Provide the necessary support to the Division Director and perform any other tasks as requested
• Manage Employee Performance cycle
• Dealing closely with Human Resources Authority
• Employee Performance Management:
o Develop best practices systems, processes, mechanisms and tools to support performance planning for individual employees (approx. 1900 FTE)
o Provide support and guidance to line managers across Nawah about their role and obligation to plan performance reviews with and assess their staff and the systems and processes to support them
o Conduct workshops to enable line managers and employees to develop and continuously monitor SMART objectives to enhance their performance, aligned to corporate strategic objectives
o Develop and continuously review templates and tools for performance planning, which may include but not be limited to; Role Profiles, Performance Agreements, Enhanced Development Plans, Performance Development Plans, Performance Improvement Plans and Career Development Plans
o Develop and recommend metrics to measure the impact of individual performance planning achievement of section, Departmental and Nawah objectives
o Conduct Normalisation sessions and facilitate Appeal sessions during the End of Year Performance Appraisal
o Support the 9-box assessment and Succession Planning processes
o Prepare periodic reports and present it to the management
o Maintain reports and documents containing individual and functions performance records
• UAE National Development:
o Leading the UAE National Career Development and Emiratisation initiatives
o Set strategic KPIs and report on them to the management
o Develop best practices for the Emirati Talents; including but not limited to Career Development Plans, Career growth and Succession Planning
o Support in the Assessment Centre for Emirati Talent within the company
o Conduct workshops and Forums for Emirati employees to understand their concerns and feedback on their training and development in the company
o Track the Emiratisation recruitment and ensure meeting the agreed targets
o Work on establishing and the development of Talent Management Centre for Emirati Talent
o Prepare ad-hoc and periodic reports for internal Management and External authorities
o Maintain records of periodic (Quarterly) Nationalization Statistics
• Recruitment from A-Z in order to meet departmental deadlines.
• Employees Relations activities.
• Develop an Employee’s Induction program.
• Develop and implement a strategic Talent Management process and Succession Plan for critical roles.
• Develop and Implement an Employee Engagement program linked to the organization values.
• Develop and Implement the Performance management program.
• Manage the HR Policy Governance and ensure it is up to date and reflect the business need.
• Managed HR Projects including UAE National Sourcing and Development project.
• Deliver projects to time, cost and functionality objectives.
• Manage projects independently
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed
• Manages day-to-day operational aspects of a project within a defined scope
• Proactively manages risks and mitigation avoiding project delays.
• Prepares for engagement reviews and quality assurance procedures.
• Ensures project documents are complete, current, and stored appropriately.
• Communicate with Etihad internal stakeholders through working groups and steering groups.
• Use strong communication skills, relationships and stakeholder management techniques to manage external stakeholders effectively.
• Capture and manage conflicting requirements from senior business stakeholders.
Master Degree in Human Resource Management
Business Administration Degree