Mohammed Safwan

• Prepare and release sales orders for warehouse, operations, and processing teams to ensure timely
order fulfillment.
• Generate Delivery Orders (DO), shipment documents, and logistics documentation for domestic and
international deliveries.
• Process and manage sales invoices and purchase invoices through ERP systems.
• Create purchase orders for suppliers and procurement requirements while ensuring documentation
accuracy.
• Coordinate with warehouse, procurement, and sales teams to facilitate smooth order processing and
delivery schedules.
• Track inbound and outbound shipments to ensure on-time delivery and operational efficiency.
• Maintain and update inventory records, stock movements, and warehouse transactions in ERP
systems and Microsoft Excel.
• Calculate and apply transportation and delivery charges to customer invoices accurately.
• Process production entries, stock transfers, and inventory adjustments within the system.
• Liaise with suppliers, transport providers, and internal departments to support uninterrupted logistics
operations.
• Reduced documentation errors through detailed verification and record management practices.
• Coordinated procurement requirements with internal stakeholders to ensure timely sourcing and
order fulfillment.
• Scheduled transportation for outgoing shipments to meet customer delivery deadlines.
• Digitized and maintained logistics documentation, improving record accessibility and traceability.

• Assisted customers with product inquiries, promotions, and purchasing decisions to enhance
customer satisfaction.
• Supported inventory monitoring, stock replenishment, and merchandise presentation.
• Coordinated purchase orders and tracked inventory availability to support operational requirements.
• Processed customer transactions, reconciled cash receipts, and maintained transaction accuracy.
• Assisted in promotional campaigns and sales activities to support revenue generation.
• Maintained product displays and ensured compliance with merchandising standards.
• Collaborated with store management to improve customer experience and operational efficiency.
• Performed administrative and reporting duties as assigned by management.

• Managed accounts payable activities and processed vendor payments.
• Maintained financial records, documentation, and transaction reports.
• Assisted with banking transactions, cash flow monitoring, and account reconciliation.
• Coordinated with vendors and clients regarding financial inquiries and documentation.
• Prepared weekly and monthly financial and operational reports.
• Supported administrative functions and maintained accurate accounting records.

• Maintaining and updating customer database.
• Processed all guest reservations in a knowledgeable and timely manner.
• Greet and welcome guests in person and on phone and direct enquiries to a designated department.
• Maintaining professional relationships with the guests through their stay.
• Monitoring and updating occupancy status of rooms.
• Maintained knowledge of current events and upon request arranged tours, restaurant reservations and activities for guest.
• Write file and Distribute internal communications and reports to keep all staff aware of calendar events