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Sahar Mahmood, Account Manager

Sahar Mahmood

Account Manager·Nexus Media

United Arab Emirates

Master's degree, HR & Marketing

Work experience

Total years of experience: 13 years, 2 months

Account Manager

January 2014 - Present

Nexus Media

Dubai, United Arab Emirates

January 2014 - Present

Responsibilities:
 Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
 Carrying out extensive research via internet, telephone books and any other methods to identify new markets and business opportunities.
 Managing a sales database, ensuring all calls are logged accurately, including contact details and any follow up dates or other action required.
 Meeting and exceeding targets.
 Receiving training on sales techniques
 Listening to customer requirements and presenting appropriately to make a sale.
 Maintaining and developing relationships with potential and existing customers.
 Develop creative pitches and propositions aimed at specific industry sectors.
 Proactively follow up leads generated from canvassing by the account managers.
 Use of initiative to identify and follow up opportunities with companies who are not already on the database.
 Work closely with the marketing team to achieve sales objectives.
 Negotiate commercial terms within set guidelines.
 Attend monthly meetings with the Corporate Account Managers to update information and discuss any issues.

Company industry:
Advertising
Job role:
Sales

Assistant HR Generalist

March 2013 - September 2013

Choice Group Of Companies

India

March 2013 - September 2013

 Assist with the administration of the day-to-day operations of the People & Infrastructure function
 Assist to interview applicants to obtain information on work history, training, education and job skills
 Contact applicants to inform them of employment possibilities, considerations and selection
 Informed potential applicants about facilities, operations, benefits, and job or career opportunities.
 Handling employee database(both in soft form and files management)
 Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems
 Conducting research for various direct recruiting options such as social networking sites, job fairs.
 Building strong external relationships resulting in increased employer branding and awareness
 Ensuring that the CV database is accurately maintained and periodically updated
 Working on improving employee experience by promoting company career growth initiatives, encouraging referrals.
 Schedules applicant interviews with Recruiter and hiring manager
 Maintains applicant flow documentation and assists with other required administrative paperwork as part of the recruitment process
 Confirmations, performance appraisals, performance management.
 Leave and attendance management
 Discussions with various consultants.
 Assisted in administering disciplinary procedures.
 Became part of Planning and conducting new employee orientation to foster positive attitude towards organizational objectives.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

HR Intern

April 2012 - April 2012

glaxosmithkline(gsk)

Dubai, United Arab Emirates

April 2012 - April 2012

Responsibilities:
 Verified and implemented Standard Operating Procedures for Joiners and Leavers.
 Followed up valuation of checklist of all Joiners and Leavers of the company.
 Updated Employee Database of UAE and other Middle Eastern branches by communicating via telephone and Email.
 Employee files were numbered, labelled and stored in a systematic manner so that it was easier to track them.
 In regards to records maintaining, successfully accomplished mail merging which included sending Emails to different employees and was followed using Microsoft Outlook and Microsoft Word

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Education

University of Kerala

August 2013

August 2013

Master's degree, HR & Marketing

India

Master of Business Administration - HR & Marketing from TKM Institute of Management affiliated by University of Kerala, India. Bachelor Of Business Management From Managalore university

Skills

Team Leadership

Expert

Database Management

Expert

Records Management

Expert

SOP

Expert

Negotiation

Expert

CONTINUOUS IMPROVEMENT

Beginner

DATABASE

Beginner

DATABASE MANAGEMENT

Beginner

HR

Beginner

MICROSOFT OFFICE

Beginner

MICROSOFT OUTLOOK

Beginner

MICROSOFT WORD

Beginner

MIMS

Beginner

MS OFFICE

Beginner

TEAM PLAYER

Beginner

Team Leadership

Expert

Database Management

Expert

Records Management

Expert

SOP

Expert

Negotiation

Expert

Languages

Hindi

Intermediate

Malayalam

Expert

English

Expert

Memberships

TKM Institute Of Management

Student coordinator for management developement programme

February 2013