Said Daraghmeh

Leading technical pre-sales, solution design, sales follow-up, and end-to-end IT
project management across multiple technology domains. Acting as a central
coordination point between clients, vendors, and third-party solution providers to
deliver integrated IT, infrastructure, and enterprise technology solutions.
• Manage technical pre-sales, sales support, and project delivery for IT,
networking, and enterprise solutions across multiple concurrent projects.
• Gather project opportunities through official platforms, tenders, vendor
channels, and direct client engagement, conducting technical and commercial
evaluations.
• Lead requirements analysis, solution architecture, BoQ preparation, technical
proposals, and cost optimization.
• Design and propose solutions across:
• Networking & Infrastructure (Cisco-based networks, structured cabling, data
centers)
• Smart Warehousing & Logistics solutions (WMS, RFID-based tracking, AutoID
concepts)
• RFID-based asset and weapon management systems
• IP Telephony solutions (Yealink and SIP-based systems)
• CCTV systems (Hikvision - from small installations to large-scale and heavy
equipment camera systems)
• ERP & CRM platforms, including SaaS-based solutions
• Cybersecurity solutions in coordination with specialized third-party vendors
• Handle vendor management and partnerships, coordinating with international
and local suppliers to deliver projects with minimal supervision.
• Support Apple products as a vendor (devices, integration, enterprise
deployment use cases).
• Manage enterprise hardware and software sales, including:
• Servers and laptops (Dell, Lenovo, Toshiba)
• Microsoft solutions (Microsoft 365, Windows Server, licensing)
• Coordinate proof-of-concept demonstrations, technical clarifications, and
solution comparisons.
• Oversee project execution, deployment coordination, handover, and post
implementation support alignment.
• Maintain alignment between sales, technical teams, vendors, and end users to
ensure successful delivery and client satisfaction.
• Support multi-project program management, balancing timelines, budgets,
risks, and stakeholder expectations.

Gained solid expertise in project sales management, technical solution selling, and end-to-end client coordination across IT and events sectors. Led Hikvision camera and IT solutions sales, sourced projects through Etimad and other platforms, and managed BoQs, pricing, proposals, and vendor relations to ensure seamless project delivery. Oversaw hardware implementation, collaborated with technical teams for system integration, supervised multi-department projects and events, and enhanced the company’s digital presence through proactive business development and customer-focused sales strategies.

Built a strong foundation in technical pre-sales, IT project coordination, and electrical
systems delivery during early professional career stages:
• Supported IT and electrical projects, including HV/LV systems and basic
network configurations.
• Assisted in technical pre-sales activities, system integration, and solution
support.
• Participated in risk identification, coordination with technical teams, and project
execution support.

Built a foundational understanding of networking and infrastructure systems through
structured technical training:
• Received training on Cisco networking fundamentals, IP telephony, and
infrastructure support.
• Assisted technical teams with basic project support and documentation tasks.

Gained expertise in project sales management, technical solution selling, and end-to
end vendor-client coordination across IT and events sectors:
• Led Hikvision cameras and IT solutions sales; sourced projects, built strong
client/vendor/partner networks, and ensured competitive pricing through
proactive negotiations.
• Identified leads via Etimad and other platforms, connected with clients, and
provided technical overviews of solutions.
• Followed up on vendors, clients, and partners throughout project lifecycles to
ensure seamless execution and alignment with client expectations.
• Managed project sourcing, pricing strategy, BoQ preparation, proposal
development, and technical documentation to support sales efforts.
• Collaborated with technical teams to align solution designs with client
requirements, ensuring hardware and software integration.
• Oversaw the delivery and implementation of hardware (PCs, servers, IT
infrastructure), ensuring project milestones were met.
• Supervised sales team activities, events (exhibitions/weddings), and multi
department projects to drive business growth.
• Contributed to the development of the company website, digital presence, and
marketing assets.
• Applied sales training techniques (high-value deal negotiation, lead generation,
and customer-focused sales) to exceed targets and expand market reach.

Managed multiple projects simultaneously across IT, low-current systems, and event
related technologies, combining program management, project delivery, and
operational oversight with limited sales involvement.
• Led program-level planning and delivery for multiple parallel projects involving
IT systems, low-current technologies, and event-related technical solutions.
• Managed technology delivery for exhibitions and events, including:
◦ Large LED and video wall systems
◦ Big screens and entertainment technology
◦ Hologram and interactive display solutions
• Oversaw IT operations within the company, including:
◦ Website management and updates
◦ Social media platforms (LinkedIn, Facebook, Instagram)
◦ Coordination with marketing and digital service providers
• Managed BoQs, sales documents, technical submissions, and project-related
commercial documentation.
• Coordinated vendors, partners, and internal teams to ensure on-time project
execution and smooth handover.
• Supported technical decision-making and solution alignment to meet
operational and client requirements.
• Handled project budgeting, scheduling, risk coordination, and stakeholder
communication across multiple departments.
• Ensured integration between IT systems, event technologies, and operational
workflows.
• Contributed to improving internal processes related to project delivery,
documentation, and vendor coordination.

Strengthened pre-sales, technical integration, and client engagement skills in the
healthcare technology sector:
Sold and configured Hillrom Nurse Call Systems, integrated with hospital IT, prepared
BoQs, led procurement, and resolved technical issues. Delivered proof of concept,
handled pre-sales activities, and maintained vendor-client relations for seamless
project execution.

Strengthened pre-sales, technical integration, and client engagement capabilities
within the healthcare technology sector through hands-on solution design and issue
resolution:
• Sold and configured Hillrom Nurse Call Systems (NCS) and supported
integration with hospital IT environments.
• Conducted technical pre-sales activities, including requirements analysis, BoQ
preparation, solution presentations, and proof-of-concept delivery.
• Led procurement coordination and vendor engagement to ensure system
compatibility and timely delivery.
• Researched, evaluated, and proposed a technically viable third-party
integration approach to extend system functionality and meet client operational
requirements.
• Coordinated with an international technology provider to validate solution
feasibility, including technical specifications, cost estimation, and logistics
considerations.
• Supported project implementation and resolved technical issues during
deployment and commissioning phases.
• Maintained effective vendor-client communication to ensure smooth project
execution and stakeholder satisfaction.

Developed leadership, multi-department management, and client relationship skills
across engineering and business functions:
Managed engineering, HR, IT, and sales teams, delivering complex civil, electrical,
and water projects. Oversaw business development, digital presence, and website
creation. Achieved promotion within 10 months for optimizing operations and client
satisfaction.

Developed leadership, cross-functional management, and client relationship
capabilities across engineering, IT, and operational projects:
• Managed multi-disciplinary teams across engineering, IT, HR, and sales
functions to deliver civil, electrical, water, and IT-related projects.
• Oversaw planning, execution, and coordination of projects involving
infrastructure, low-current systems, and supporting IT components.
• Supported technical scoping, resource planning, and coordination between
engineers, vendors, and clients.
• Contributed to business development activities through technical input, client
engagement, and solution alignment.
• Supervised digital presence initiatives, including website development and
system updates supporting operational visibility.
• Recognized with a promotion within 10 months for improving operational
efficiency, project delivery performance, and client satisfaction.

Gained strong expertise in large-scale project management, technical leadership, and
quality system implementation across engineering, electrical, civil, and IT-enabled
projects:
• Led large-scale engineering and network-related projects, including high
voltage (HV) and medium-voltage (MV) electrical systems, low-current
solutions, and supporting IT infrastructure.
• Managed electrical infrastructure projects involving power distribution,
substations support, and coordination with utility requirements.
• Supervised street and civil works activities, including asphalt works, trenching,
and site restoration, ensuring compliance with municipal and safety standards.
• Managed procurement, HR, and quality management functions to support
project delivery and operational scalability.
• Supervised technical teams and project managers, ensuring compliance with
technical specifications, safety standards, and client requirements.
• Played a key role in establishing and maintaining ISO-compliant processes and
documentation.
• Expanded organizational capacity by growing the team from 10 to over 150
employees through structured planning and resource management.
• Enhanced operational efficiency and client satisfaction through effective project
planning, execution, and performance monitoring.

Established a solid foundation in enterprise IT infrastructure, networking, and technical
support within a specialized IT solutions environment:
• Configured and maintained Cisco routers, switches, and firewalls.
• Supported mission-critical projects, including SADAD and MCI systems.
• Assisted in troubleshooting network and Microsoft Exchange issues and
provided technical support to clients.
• Supported basic pre-sales activities, including technical clarifications and
solution alignment.

Refined networking, troubleshooting, and client-facing support expertise in critical IT
projects:
Configured and maintained Cisco routers, switches, and firewalls; supported SADAD
and MCI projects, and resolved technical issues with Microsoft Exchange and network
systems.

Applied academic knowledge gained from a Networking to practical
IT and infrastructure environments:
• Supported network setups, system configuration, and day-to-day IT
maintenance activities.
• Assisted in managing IT resources and coordinating technical tasks across
projects.
• Worked closely with senior engineers and technical teams to support project
delivery and operational requirements.

Strengthened IT infrastructure management, resource planning, and teamwork skills:
Managed network setups, optimized resource allocation, led IT maintenance, and
fostered team collaboration for successful project delivery.

Gained hands-on experience in IT systems, electrical projects, and client service:
Maintained computers, supervised HV project teams, and delivered daily progress
reports. Enhanced client satisfaction and technical execution across projects.

Gained hands-on technical experience in IT systems and electrical field operations
prior to postgraduate studies:
• Performed computer maintenance, system configuration, and basic network
support tasks.
• Supported electrical projects, including coordination with HV project teams on
site.
• Prepared daily technical and progress reports and supported client-facing
activities.

Gained early exposure to Microsoft systems, server administration, and enterprise IT
environments:
Assisted in server configurations, Exchange/SQL/AD setups, and supported IT
infrastructure tasks during MCSE course.

Gained early exposure to enterprise IT environments and Microsoft technologies
during undergraduate training:
• Assisted in server configuration and administration tasks.
• Supported Microsoft Exchange, Active Directory, and SQL-related activities as
part of MCSE coursework.
• Participated in IT infrastructure support and learning assignments.