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Said Khaled El Ali, E Commerce Director

Said Khaled El Ali

E Commerce Director·Al Najah GRP

Kuwait

Bachelor's degree, Google

Work experience

Total years of experience: 21 years, 5 months

E Commerce Director

March 2023 - Present

Al Najah GRP

Al Kuwait, Kuwait

March 2023 - Present

Optimized digital campaigns, increasing open rates by 30% and
click-through rates by 15% through targeted segmentation.

Leveraged cutting-edge analytics and personalized content, with
optimization initiative specifically targeting user preferences and
behavior.

Led team of 14 for integrated campaigns, yielding 18% company
revenue boost.

Implemented web analytics tools, driving 10% growth in web traffic
and informing strategic decisions.

Integrated SEO/PPC strategies, achieving 35% boost in organic
search results and 40% increase in relevant traffic.

Created solution-based execution plans to achieve business goals
based on Google Analytics and internal reporting data.
● Improved website, Mobile app visibility through development and implementation of SEO strategies.
● Mentored employees on industry best practices and job-specific marketing tasks to support quality deliverables.
●Oversaw marketing expenditures and coordinated department workflow to meet deadlines under budget.
●Converted social media/martech into major traffic sources, resulting in 50% growth in referral traffic and 26% higher conversions.
● Identify products in line that will be fit for e-commerce needs
● Positioning and tools are created to drive sales
● Recommend strategy to drive sales while maintaining profitability
●Leading, organizing and motivating teams contributing to development of partners including setting up clear Roadmap.
Sharing knowledge of all partner-specific tools (e.g. Vendor Central)
and KPIs
●Collaborate with local Market Managers, global category managers,
and global e-commerce team to identify e-commerce strategy within context of market plan
●Drive execution across functions through collaboration and team
building

Company industry:
FMCG
Job role:
Management

E-COMMERCE / MARKETING DIRECTOR

January 2023 - Present

Al Najah Group

Al Kuwait, Kuwait

January 2023 - Present

• Optimized digital campaigns, increasing open rates by 30%
and click-through rates by 15% through targeted
segmentation.
• Leveraged cutting-edge analytics and personalized content,
with optimization initiative specifically targeting user
preferences and behavior.
• Led team of 14 for integrated campaigns, yielding 18%
company revenue boost.
• Implemented web analytics tools, driving 10% growth in
web traffic and informing strategic decisions.
• Integrated SEO/PPC strategies, achieving 35% boost in
organic search results and 40% increase in relevant traffic.
• Created solution-based execution plans to achieve business
goals based on Google Analytics and internal reporting
data.
• Improved website visibility through development
and implementation of SEO strategies.
• Mentored employees on industry best practices and job
specific marketing tasks to support quality deliverables.
• Oversaw marketing expenditures and coordinated
department workflow to meet deadlines under budget.
• Converted social media/martech into major traffic
sources, resulting in 50% growth in referral traffic and
26% higher conversions.
• Identify products in line that will be fit for e-commerce needs
• Positioning and tools are created to drive sales
• Recommend strategy to drive sales while maintaining
profitability
• Leading, organizing and motivating teams contributing to
development of partners including setting up clear
Roadmap, analyzing and managing progress, performance,
and risk
• Sharing knowledge of all partner-specific tools (e.g.
Vendor Central) and KPIs
• Collaborate with local Market Managers, global category
managers, and global e-commerce team to identify e
commerce strategy within context of market plan
• Drive execution across functions through collaboration and
team
building

Company industry:
Accounting

Group Digital / E-commerce Manager

August 2021 - January 2023

Al Thiqa Group

Hawali, Kuwait

August 2021 - January 2023

• Developed and manage comprehensive e-commerce strategy aligned with marketing and commercial goals
• Analyzed performance metrics, identified opportunities, and implemented strategies resulting in 23% sales growth
• Collaborated with marketing team to execute effective digital campaigns across various channels, including Meta, Google PPC, and SEO
• Ensured seamless online shopping experience, increasing customer satisfaction and loyalty
• Strategically manage product listings, pricing, and trading plans, optimizing visibility and driving sales
• Utilized data analytics tools to track and analyze key performance indicators, providing actionable insights for decision-making
• Manage effective CRM strategies, enhancing customer retention, loyalty, and lifetime value Ensure optimal UI/UX performance by meticulously evaluating and enhancing digital platform user interface and experience
• Implement user-centric design principles to create visually appealing, intuitive, and seamless interactions for website visitors.
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.
• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
• Led and managed talented teams to plan and implement project tasks meeting timelines and exceeding expectations
• Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
• Managed social media accounts for clients, generating interest for existing and upcoming product or service releases
• Developed marketing content such as blogs, promotional materials, and advertisements for social media Utilized techniques such as cold calling, networking, and prospecting to develop new leads

Company industry:
Accounting
Job role:
Marketing and PR

COMMERCE / DIGITAL MARKETING MANAGER

January 2021 - January 2023

Al-Thiqa Group

Al Kuwait, Kuwait

January 2021 - January 2023

• Developed and manage comprehensive e-commerce strategy
aligned with marketing and commercial goals
• Analyzed performance metrics, identified opportunities,
and implemented strategies resulting in 23% sales growth
• Collaborated with marketing team to execute effective digital
campaigns across various channels, including Meta, Google
PPC, and SEO.
• Ensured seamless online shopping experience, increasing
customer satisfaction and loyalty
• Strategically manage product listings, pricing, and trading
plans, optimizing visibility and driving sales
• Utilized data analytics tools to track and analyze key
performance indicators, providing actionable insights for
decision-making
• Manage effective CRM strategies, enhancing customer
retention, loyalty, and lifetime value
• Ensure optimal UI/UX performance by meticulously evaluating
and enhancing digital platform user interface and experience
• Implement user-centric design principles to create visually
appealing, intuitive, and seamless interactions for website
visitors.
• Managed workflow between staff, coordinating documents,
planning, and creative material distribution.
• Created company brand messaging, collateral materials,
customer events, promotional strategies, and product
commercialization.
• Led and managed talented teams to plan and implement
project tasks meeting timelines and exceeding expectations
• Established, initiated and optimized business development
strategies based on company targets, product specifications,
market data, and budget factors
• Managed social media accounts for clients, generating interest
for existing and upcoming product or service releases
• Developed marketing content such as blogs, promotional
materials, and advertisements for social media
• Utilized techniques such as cold calling, networking and
prospecting to develop new leads.

Company industry:
Catering, Food Service, & Restaurant

REGIONAL MARKETING / DIGITAL MANAGER

December 2019 - July 2021

MRESCO

Al Kuwait, Kuwait

I found this job using Bayt.com

December 2019 - July 2021

• Led regional marketing initiatives for conferences, road shows, and product launches
• Developed and executed integrated consumer-facing programs
• Coordinated with trade marketing for successful execution at trade shows.
• Managed, coached, and developed direct reports.
• Worked cross-functionally with various departments on projects.
• Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
• Tracked and capitalized on emerging industry trends to boost campaign performance.
• Monitored return on investment of online and social media marketing efforts.
• Managed customer connections attentively and utilized promotions to increase profits resulting in 5% increase in overall sales and 3% in add-on sales

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

HEAD OF MARKETING MANAGER

January 2019 - January 2021

Andalus Trading Co. (Samsung)

Al Kuwait, Kuwait

January 2019 - January 2021

• Crafted and executed highly effective marketing strategy for
SAMSUNG appliances and TV, aligning with company
objectives and yielding significant 15% increase in market
share.
• Strategically managed budgets for marketing campaigns,
optimizing resource allocation and achieving 15% reduction
in expenses while enhancing campaign effectiveness.
• Ensured consistent brand messaging, contributing to notable
35% improvement in brand recall and customer loyalty.
• Analyzed profit and loss statements, providing actionable
insights that led to 5% increase in overall business
performance.
• Successfully executed short-term strategic goals,
collaborating with leadership for 2% improvement in key
metrics.
• Contributed to team recruitment, fostering strong,
dynamic team.
• Created comprehensive annual business plans, aligning tactics
with division goals and leading to 5% increase in goal
attainment.
• Cultivated positive work environment, resulting in increased
team satisfaction and heightened productivity.
• Applied innovative strategies to enhance brand visibility,
resulting in 25% improvement in market penetration.
• Developed and executed marketing programs and general
business solutions resulting in increased company
exposure, customer traffic, and elevated sales numbers.
• Developed technical and non-technical marketing
presentations, public relations campaigns, articles,
and newsletters.

Company industry:
Other Business Support Services

HEAD OF MARKETING / DIGITAL / MANAGER

July 2019 - December 2019

Samsung Andalus Trading Co

Al Kuwait, Kuwait

July 2019 - December 2019

• Crafted and executed highly effective marketing strategy for SAMSUNG appliances and TV, aligning with company objectives and yielding significant 65% increase in market share.
• Strategically managed budgets for marketing campaigns, optimizing resource allocation and achieving 15% reduction in expenses while enhancing campaign effectiveness.
• Ensured consistent brand messaging, contributing to notable 75% improvement in brand recall and customer loyalty.
• Analyzed profit and loss statements, providing actionable insights that led to 15% increase in overall business performance.
• Shaped operational processes within SAMSUNG appliances and TV unit, contributing to 12% increase in efficiency.
• Successfully executed short-term strategic goals, collaborating with leadership for 7% improvement in key metrics.
• Contributed to team recruitment, fostering strong, dynamic team.
• Created comprehensive annual business plans, aligning tactics with division goals and leading to 5% increase in goal attainment.
• Cultivated positive work environment, resulting in increased team satisfaction and heightened productivity.
• Applied innovative strategies to enhance brand visibility, resulting in 25% improvement in market penetration.
• Implemented creative approaches to handle seasonal spikes, leading to 16% improvement in operational efficiency during peak periods.
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and elevated sales numbers.
• Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.

Company industry:
Consumer Electronics
Job role:
Marketing and PR

DIGITAL MANAGER / E COMMERCE

August 2016 - July 2019

Koutfood, Pizza Hut, Burger King

Al Kuwait, Kuwait

August 2016 - July 2019

• As Head of E-commerce Manager, played pivotal role in orchestrating comprehensive marketing strategies for over 8 brands, with specialized focus on Burger King and Pizza Hut.
• Involved close collaboration with brand managers and oversight of team training and workflow organization.
• Seamlessly coordinated efforts across departments, working closely with marketing, creative services, and finance teams.
• Also extended to collaboration with external IT consultants to ensure holistic approach to E-commerce management.
• Worked cross-functionally with various departments on projects.
• Analyzed and reported digital campaign performance with focus on program optimization.
• In realm of website development, took lead in determining format and features, working closely with web designers to enhance user navigation.
• Particularly tailored to unique needs and branding of Burger King and Pizza Hut.
• Continuous research on e-marketing trends was key component of role, allowing for targeted demographic optimization. This significantly boosted search engine traffic and improved effectiveness of targeted ads, with keen focus on Burger King and Pizza Hut.
• Responsibility of annual budget planning and strategy development for E-commerce was another facet of role. Provided monthly forecasts, with crucial support from GOS team, emphasizing unique challenges and opportunities presented by Burger King and Pizza Hut.
• Managing digital campaigns was core responsibility, involving optimization of strategies for incremental sales growth. Tailored audience-driven ideas to suit specific nuances of Burger King and Pizza Hut.
• To create personalized platform for unique user experiences, collaborated on comprehensive content calendar.
• Focus here was to align strategies with distinct needs and brand positioning of Burger King and Pizza Hut.
• Monitored trends in digital marketing landscape and adjusted strategies accordingly
• Monitored return on investment of online and social media marketing efforts
• Managed social media accounts for clients, generating interest for existing and upcoming product or service releases
• Led and managed talented teams to plan and implement project tasks meeting timelines and exceeding expectations

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

E COMMERCE / DIGITAL MANAGER

January 2016 - January 2019

Koutfood, Pizza Hut,

Al Kuwait, Kuwait

January 2016 - January 2019

Burger King As Head of E-commerce Manager, played pivotal role in
orchestrating comprehensive marketing strategies for over 8 brands,
with specialized focus on Burger King and Pizza Hut.
• Involved close collaboration with brand managers and
oversight of team training and workflow organization.
• Seamlessly coordinated efforts across departments,
working closely with marketing, creative services, and
finance teams.
• Also extended to collaboration with external IT consultants to
ensure holistic approach to E-commerce management.
• Worked cross-functionally with various departments on
projects. Analyzed and reported digital campaign performance
with focus on program optimization.
• In realm of website development, took lead in determining
format and features, working closely with web designers to
enhance user navigation. Particularly tailored to unique needs
and branding of Burger King and Pizza Hut.
• Continuous research on e-marketing trends was key
component of role, allowing for targeted demographic
optimization. This significantly boosted search engine traffic
and improved effectiveness of targeted ads, with keen focus
on Burger King and Pizza Hut.
• Responsibility of annual budget planning and strategy
development for E-commerce was another facet of role.
Provided monthly forecasts, with crucial support from GOS
team, emphasizing unique challenges and opportunities
presented by Burger King and Pizza Hut.
• Managing digital campaigns was core responsibility, involving
optimization of strategies for incremental sales growth.
Tailored audience-driven ideas to suit specific nuances of
Burger King and Pizza Hut.
• To create personalized platform for unique user experiences,
collaborated on comprehensive content calendar. Focus here
was to align strategies with distinct needs and brand
positioning of Burger King and Pizza Hut.
• Monitored trends in digital marketing landscape and adjusted
strategies accordingly
• Monitored return on investment of online and social media
marketing efforts
• Managed social media accounts for clients, generating
interest for existing and upcoming product or service releases
• Led and managed talented teams to plan and implement
project tasks meeting timelines and exceeding expectations

Company industry:
Food & Beverage Production

Senior Executive web marketing

April 2014 - September 2016

Al Sayer Group, Toyota & Lexus

Al Kuwait, Kuwait

April 2014 - September 2016

Developed a broad range of marketing materials including articles, brochures, press releases, newsletters, announcements, and presentations. Established and managed social media presence after identifying opportunity and volunteering to take on extra work.
- Assisted with the design of the company’s first website, helping to translate newly defined brand guidelines into a compelling and engaging web presence; wrote draft content.
- Enhanced media exposure and brand recognition through blog and newsletter that earned rave reviews from clients.
- Established Twitter and Facebook presence and recommended a series of YouTube videos that were created at a later date.
- Grow traffics brands by evaluating and improving SEO.
- Manage the overall budgetary and financial responsibilities and activities of the department.
- Design and execute audience/traffic generation programs in support of business objectives
- Establishes strategic goals by gathering pertinent business, service and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives.
- Digital media planning and buying professional across multiple business verticals.

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

MARKETING EXECUTIVE / SENIOR EXECUTIVE DIGITAL MARKETING

January 2005 - January 2016

Al Sayer Group, Toyota & Lexus

Al Kuwait, Kuwait

January 2005 - January 2016

• Developed comprehensive marketing materials,
significantly enhancing brand visibility and recognition
for Toyota and Lexus.
• Played a key role in designing and launching the
inaugural company website, ensuring alignment with
brand guidelines and enhancing user engagement.
• Established and managed a robust social media
presence, driving engagement and customer
interaction.
• Implemented effective digital media planning and
buying strategies, optimizing ROI across various
platforms.
• Led weekly marketing team meetings, refining
strategies to achieve optimal results in alignment with
organizational goals.
• Spearheaded the development of innovative after-sales
service platforms, enhancing customer satisfaction and
retention.
• Aligned organizational objectives with company mission,
driving business growth through strategic partnerships
and market opportunities.
• Supervised and mentored a marketing team of 5
professionals, fostering a collaborative and high
performance culture.
• Coordinated cross-functional teams to successfully
execute projects and achieve business objectives.
• Planned and executed creative ideas for new car
launches, including defining the type of creativity and
key messaging to resonate with the target market.
• Designed and managed B2B events tailored to client
needs, integrating effective giveaways to enhance
customer experience and engagement.
• Developed and executed tactical campaigns based on
seasonal occasions and specific customer segments,
ensuring relevance and impact.
• Organized outdoor events, including test drives, to build
new customer loyalty and create memorable brand
experiences.
• Segregated target audiences by channel, customizing
marketing efforts to maximize engagement and
effectiveness across digital, social, and traditional
media.
• Generated tactical reports including Kuwait traffic, sales,
and campaign reports, providing insights for better
strategic decision-making.
• Managed marketing budgets effectively across various
channels, ensuring cost-efficiency and ROI optimization.
• Led creativity management based on the planned
activities, ensuring alignment with the brands vision
and objectives.
• Conducted regular marketing and strategy meetings
with regional teams, sharing insights and ensuring
alignment with broader regional strategies.
• Developed and implemented marketing strategies to
drive retail and corporate product/service offerings,
aligning with regional strategies.
• Monitored and optimized tactical, video, and image
marketing campaigns across various media channels,
recommending improvements as needed.

Company industry:
Automotive Dealership & Distributor

Executive Digital Marketing

January 2005 - April 2014

Al Sayer Group, Toyota & Lexus

Al Kuwait, Kuwait

January 2005 - April 2014

Hired as an intern and quickly promoted to a full-time position. Scope of projects included web content, SEO, blog content, web articles, PR, Marketing supporter

- Managed annual advertising budgets.
- Maintaining the social media platform as per business requirement.
- Update information on promotional campaigns, day to day marketing activities such as online promotions, articles, press releases, etc. on Social Network sites, community websites, relevant blogs and answer product related online queries.
- Develop Social media idea for campaigns.
- Develop and integrate intranet enabled system using appropriate web tools, database, and web language to provide functional design and integrate across multiple platforms, servers and data stores.

Company industry:
Internet & E-commerce
Job role:
Marketing and PR

Education

DMP

January 2016

January 2016

Bachelor's degree, Google

United Arab Emirates

Google

October 2014

October 2014

Diploma, Google Adwords

Kuwait

Madison University

June 2014

June 2014

Bachelor's degree, BA

United States

GPA (point): 3.2 out of 5

GPA (point): 3.2 out of 5

Madison University

January 2012

January 2012

Bachelor's degree, E-Commerce

United States

Social Media Workshop

January 2010

January 2010

Diploma, Social media

Kuwait

Humad Soft

January 2006

January 2006

Diploma, Marketing and PR

Kuwait

Human Soft

January 2006

January 2006

Diploma, Markeing

Kuwait

Human Soft

January 2004

January 2004

Diploma, MCSE

Kuwait

GPA (percentage): 85%

GPA (percentage): 85%

Skills

Teamwork
Expert
Teamwork
Expert
Management
Expert
Management
Expert
E commerce
Expert
E commerce
Expert
Website Management
Expert
Website Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
marketing strategy
Expert
marketing strategy
Expert
MARKETING
Intermediate
MARKETING
Intermediate
INTEGRATED MARKETING COMMUNICATIONS
Intermediate
INTEGRATED MARKETING COMMUNICATIONS
Intermediate
BUSINESS OBJECTIVES
Intermediate
BUSINESS OBJECTIVES
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
MEDIA PLANNING
Intermediate
MEDIA PLANNING
Intermediate
ACTIVE TEMPLATE LIBRARY
Intermediate
ACTIVE TEMPLATE LIBRARY
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
MARKETING ANALYTICS
Intermediate
MARKETING ANALYTICS
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Oracle DBA
Intermediate
Oracle DBA
Intermediate
HTML
Expert
HTML
Expert
Photoshop
Intermediate
Photoshop
Intermediate
CSS
Expert
CSS
Expert
Ms Excel
Intermediate
Ms Excel
Intermediate
SQL
Expert
SQL
Expert
Visual Basic
Expert
Visual Basic
Expert
Visual Studio
Expert
Visual Studio
Expert
Share Point
Beginner
Share Point
Beginner
Front page
Expert
Front page
Expert
MS Word
Expert
MS Word
Expert
Ms Power Point
Expert
Ms Power Point
Expert
Media plan
Beginner
Media plan
Beginner
Digital and social media stratigic
Expert
Digital and social media stratigic
Expert
Managing Website performance
Expert
Managing Website performance
Expert
e-commerce
Expert
e-commerce
Expert
Budgeting
Expert
Budgeting
Expert
Manager
Expert
Manager
Expert
Marketing Strategic
Expert
Marketing Strategic
Expert
Creative concepts
Expert
Creative concepts
Expert
Influencers
Expert
Influencers
Expert
SEO & SEM
Expert
SEO & SEM
Expert
Content Marketing
Expert
Content Marketing
Expert
Conversion Optimization
Expert
Conversion Optimization
Expert
e Commerce
Expert
e Commerce
Expert
team work
Expert
team work
Expert
management
Expert
management
Expert
marketing mix
Expert
marketing mix
Expert
marketing management
Expert
marketing management
Expert
P&L
Intermediate
P&L
Intermediate
web development
Expert
web development
Expert
digital strategy
Expert
digital strategy
Expert
web design
Expert
web design
Expert
marketing
Expert
marketing
Expert
mobile
Expert
mobile
Expert
media planning
Expert
media planning
Expert
online advertising
Expert
online advertising
Expert
marketing communications
Expert
marketing communications
Expert
Website Management
Expert
Website Management
Expert
Operation
Expert
Operation
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Magento
Expert
Magento
Expert
Negotiation
Expert
Negotiation
Expert
Problem Solving
Expert
Problem Solving
Expert
Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Team Management
Expert
Team Management
Expert
Sales
Expert
Sales
Expert
Project Management
Expert
Project Management
Expert
Digital Media
Expert
Digital Media
Expert
Social Networking
Expert
Social Networking
Expert
Media Planning
Expert
Media Planning
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Driving License: DRIVING LICENSE
Google Adwords
Nov 2014 - Nov 2016

Hobbies

  • Badminton player