sally ibrahim

Leading the entire sales department, developing and
executing strategic sales plans.
 Managing and mentoring the sales team to achieve and
exceed revenue targets.
 Building strong client relationships and identifying
opportunities for business growth.
 Collaborating with marketing and account teams to ensure
alignment with company goals.
 Overseeing key accounts and ensuring client satisfaction.

• Maintain solid relationships with the company’s key clients. Growing the company’s revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients. Alsø, ability to develop relation Ships with potential Clients.
• Build and develop important client relationships delivering high quality services in day-to-day support.
• Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.
• Identify potential clients by obtaining information, referrals, and recommendations from existing clients and other contacts (Referrals).
• Increase the variable sales within the hotel department, such as creating product lines for the rooms, F&B, events & banqueting.
• Check the flowers in all the hotels under the Key Account Manager’s supervision on daily basis.
• Check and approve weekly and monthly invoices, summary of invoices and monthly sales report and ensure invoices are issued on time and payments are obtained and all relevant reports are submitted and updated in the system.
• Control all stock and flower purchases, stock level for perishable & non-perishable and consumables in coordination with procurement lead.
• Increase and elevate the fixed package location in the hotel.
• Work on seasonal occasions, with stages in planning, expenses, installation, dismantling and closing of project.
• Witness and monitor weekly flower change.

• Developed monthly strategic growth plans based on data analysis, market trends, and account performance
to achieve revenue targets and maximize account growth. Supported revenue growth through strategic sales
initiatives.
• Led and supported the sales and account management team through continuous coaching, strategic direction,
and performance monitoring to ensure achievement of monthly KPIs and client objectives.
• Analyzed account weaknesses, customer behavior, and sales performance to identify opportunities, improve
retention, and implement effective business solutions
• Created tailored strategic marketing and sales approaches for key accounts to increase brand visibility, client
engagement, and overall business performance.

• Led and supported a team of account managers and sales executives by providing strategic direction,
performance coaching, and continuous support to achieve monthly sales targets and client objectives.
• Developed strategic marketing and sales initiatives tailored to client needs and market demand to enhance
account performance and drive business growth.
• Monitored team KPIs, sales performance, and market activity to proactively adjust strategies, support
business development opportunities, and ensure consistent achievement of monthly targets.
• Worked closely with the team on daily operational and client-related requirements while ensuring high
service standards, efficient problem-solving, and strong client relationships.

• Managed key client accounts and maintained long-term relationships.
• Identified client needs and delivered tailored marketing solutions.
• Coordinated between internal teams to implement and execute campaigns.
• Communicate new products and services, special developments, information or feedback to customer base.

• Maintain solid relationships with the companys key clients. Growing the companys revenue by ensuring that
key clients are satisfied with the services provided Supported revenue growth through strategic sales
initiatives.
• Increase the variable sales within the hotel department, such as creating product lines for the rooms, F&B,
events & banqueting.
• Control all stock and flower purchases, stock level for perishable & non-perishable and consumables in
coordination with procurement lead.
• Check and approve weekly and monthly invoices, summary of invoices and monthly sales report and ensure
invoices are issued on time and payments are obtained and all relevant reports are submitted and updated in
the system.

• Manage product development/service mix with reference to merchant participation and customer service
expectations.
• Use Sales force and Tableau to update relevant merchant information.
• Managed merchant operations and delivered onboarding and training programs to ensure smooth account
setup, operational efficiency, and strong partner engagement.
• Managed merchant operations and delivered onboarding and training programs to ensure smooth account
setup, operational efficiency, and strong partner engagement.

1. Developed and maintained solid understanding of brands, marketing plan, and market conditions.
2. Increase brand awareness through influencer seeding, creating creative content for social pages, and event execution.
3. Developed and implement strategies to promote brand name.
4. Researched and analyzed market while providing competitve intelligence and strategies for clients as well as meeting sales quota.
5. Effectively give presentations on company’s programs to potential clients.

• Maintaining the high presentation standard of the reception area
• Greet visitors and provide them with identity badges and directions to relevant departments
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust

• Maintaining the high presentation standard of the reception area
• Greet visitors and provide them with identity badges and directions to relevant departments
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Prepare Presentations
• Manage Correspondence
• Coordinate event logistics
• Coordinate and monitor event time lines and ensure deadlines are met
• Office Administration such as Quotation Preparation, Suppliers check list, research
• Cold Calling clients and potential clients to collect information and / or offer our services and check their needs
• Assist the existing staff in events coordination and preparation
• Research new ideas and social media outlets
• Prepare Expense and Budget Sheet

• Managed office administration tasks, including quotation preparation, supplier coordination, and market
research.
• Supported event planning, coordination, and preparation alongside internal teams.
• Coordinated event logistics, including registration management, attendee tracking, presentation materials,
and post-event evaluations.

• Directed and coordinated marketing activities and policies to promote products and services
• Initiated market research studies and analysed findings
• Worked with the communication team to drive internal promotion of company programs, initiatives, guiding principles and mission
• Coordinated and participated in promotional activities and trade shows
• Preserved brand integrity by monitoring the consistency and quality of marketing content
• Analysed usage patterns to understand ways in which customers used company products

• Represented the Red Bull brand through direct consumer engagement and product sampling campaigns.
• Executed marketing activations and promotional activities in line with brand guidelines and campaign
objectives.
• Built positive relationships with consumers by communicating product benefits and brand values effectively.