Administration Section Head
Egyptian Steel
مجموع سنوات الخبرة :20 years, 4 أشهر
Plan Admin Budget including all companies by collecting data from all Administration section and compare against actual from accounting to decide on next year’s expected expenditure and plan accordingly
Arrange and coordinate travel and travel reimbursement for CEO and top executives by coordinating for necessary Visas Flights, accommodation, meet and Assist to ensure quality travels to meet standard required by management
Supervisor international travel a management coordinator with travel coordinator for all staff by following up on work due to ensure administration department objectives.
Follow up and ensure invoice payment be sending them to administration and HR director then to accountant to ensure on time payment for external suppliers.
Handling meeting schedule request.
Respond to and initiate inquiries (questions regarding purchasing, personnel, facilities, administration, specialized programs, etc.) Explain policies, answer questions, and independently resolve problems whenever feasible.
Coordinate and administration the filling system .
Coordinate with Director on other necessary activities to achieve department goals.
Handle domestic travel agents for all company by collect travel request, coordinate for transportation and accommodation ensure quality of service and facilitate staff travels
Act as a focal point from meeting room requests generated from portal to make sure all requests are met with no duplicate to ensure quality of services.
Prepare admin monthly and progress reports by collecting date from admin section
Design and update administrative database to include all information related to administration sections to facilitate info generation when needed
Collects, researches, organizes and summarizes data from a variety of sources and produces reports such as program status and board reports.
Provide employees with guidance in handling difficult or complex problems.
July 2011 Till Now
Le Mirage Land Mark Hotel
Event Sales Manager
• Researching markets to identify opportunities for events.
• Liaising with clients to ascertain their precise event requirements.
• Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
• Agreeing to and managing a budget.
• Securing and booking a suitable venue or location.
• Coordinating venue management, caterers, stand designers, contractors and equipment hire.
• Planning room layouts and the entertainment programme, scheduling workshops and demonstrations.
• Coordinating staffing requirements and staff briefings.
• Preparing delegate packs and papers.
• Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly.
• Review all written Communication (resumes & Banquet Event Order) to determine appropriate staffing Levels, food/station assignments, buffet decoration.
• Communicate informayion to the kitchen and other supportive departments prior to and during events.
• Responsible for the appropriate and timing setup of all the functions while maintaining standards of food, beverage and meeting specifications.
• Inspect and oversee the cleanliness and maintenance of all the function space, public areas, and service on all banquet levels.
• Coordinate with the House keeping and Engineering to ensure the highest lavel of product delivery.
• Responsible for the monthly scheduling for the Banquet Department.
Professional Experience
Professional Experience
July 2010-Till July 2011 Golf City
Golf & Events Sales Manager
October 2009 -June 2010 BICC Egypt
Office Manager and Executive Secretary For the Chairman & MD
Executive Secretary duties and Responsibilities: • Processing all outgoing communication in the form of emails, letters, voice messages, or other forms of communication.
• Scheduling appointments, meetings, and personal appearances by the department manager.
• Answering phones, providing information and processing messages for the department manager.
• Attending meetings, commissions and other events on behalf of the department manager as required.
• Supervising any support staff and ensuring all office policies and procedures are being implemented.
2004 - 2009 JW Marriott Cairo Hotel
Golf Department
Pro Shop Attendant.
* Managing and supervising the administration staff and control their routes
* To assist guests with their purchases in the Golf Shop and with all special individual requests for services and information
* Register golfing guests and members on daily basis and during the big events and tournamnets
* Assist with training of new hires.
* Assist with general and subclass inventory.
* Direct responsibility for the supervision and control of the Admin correspondance.
* Prepare daily sales item report and monthly sales report.
Guest Relations Officer & event Organizer
* Providing a professional and personalised service to all guests and golf members.
* Providing recognition and consistency to achieve guest and members satisfaction.
* Handling guest problems or complaints in a professional and hospitable manner.
* Excellent selling skills and understanding of sales processes.
* Assist with the design and preparation of statistical reports as needed.
* Responsible for any golf tournament or event in the club house.
2003 - 2004 Louxer Air
Cairo - Egypt
Flight Attancdant
* Provide personal services to ensure the safety and comfort of airline passengers during flight.
* Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
* Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
* Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and/or schedules.
* Direct and assist passengers in the event of an emergency, such as directing passengers to evacuate a plane following an emergency landing.
B.Sc. of Arts Certificate, Japanese Department, Cairo University, Cairo, Egypt 2002.
Secondary education was in Orman Language School, 1998.