Deputy Manager Internal Audit
Mannai Corporation
Total years of experience :14 years, 8 Months
• Planning, scoping, execution and reporting of Gulf Lab (a subsidiary of Mannai) audit and IT Solutions division and provided key recommendations to improve the business and control environment.
• Conducted the complete audit of Engie Cofely Facility & Energy Management (a joint venture of Mannai) and highlighted key control weaknesses.
• Developed the Audit Universe, risk landscape and Audit plan for 2022
• Planning, execution, supervision and reporting the audit of Manweir LLC (a fully owned subsidiary of Mannai serving the Oil & Gas sector) and identified the core reasons for losses and suggested improvements.
• Set up the internal audit department from the scratch for the group
• Prepared Internal Audit Charter, Audit Plan, and other documentation for the department
• Contributed to setting the annual targets for key business units
• Reviewed the monthly/quarterly financial and operational performance of companies and suggested actions to continue/terminate the business
• Caused an increase in revenue of QAR 4.5 million in facility management business in Hamad Hospital
• Proposed robust Sales incentive scheme for business managers
• Contributed to the successful execution of CLS and Al Moyyad Projects
• Planned and conducted audits of 4 major companies and brought several improvements in their processes
• Highlighted the key weaknesses in organizational processes and submitted a rollout plan to control them.
• Developed a central repository of documents for all Joint ventures and sister companies
• Supported Internal Audit Manager in conducting risk assessment, audit planning, developing audit programs and executing day to day Internal audit activities.
• Conducted Fare Management System audit for public buses and highlighted key issues
• Developed the comprehensive Internal Audit manual covering the entire activities of the department
• Reviewed Corporate Governance and Tendering policy/procedure and suggested major improvements
• Participated in the ERM Revival exercise to review and validate the risk registers, ERM policies and other documentation and identified new risk areas and controls.
• Improved the stakeholders' trust by aligning the Internal Audit strategy with organizational strategy by developing and implementing IA Strategic Plan.
• Strengthened the collaboration with the 1st and 2nd line of defense to provide integrated assurance to the audit committee by implementing an agile and risk-based audit plan.
• Institutionalize the consultancy and advisory role of Internal Audit by participating in various committees, review of organizational policies/procedures, regular communication on key risks and recommendation of best practices to increase the confidence of management and audit committee on Internal Audit.
• Designed a comprehensive set of KPIs and ensured appropriate skills and staffing for the internal Audit department to achieve the optimum level of performance.
• Effectively monitored and supervised the planning, execution, reporting and follow-up of 21 planned audits, 70 special assignments and 12 surprise visits to ensure the achievement of objectives for each engagement.
• Provided insightful recommendations to management to address complex business issues.
• Identified potential business opportunities, areas of improvement and enhanced internal controls and overall governance in key operations and support departments
• Persuaded Management to implement organization-wide corporate performance management systems.
• Commencement of IT Audits and acted as a catalyst in automation of various organizational processes (e.g. e-recruitment, e-purchasing, e-payment, KDS Management System etc.)
• Implementation of Enterprise Risk Management and risk portal
• Automation of Internal Audit Department processes by implementing PGP Portal
• Rendered the following monetary benefits to the organization:
o Increased the profit by 30% in corporate contracts.
o Saving of QAR 10 million in the revamping of Petrol station for company-owned vehicles
o Highlighted long-pending receivables of QAR 340 million which were subsequently recovered
o Raised concerns of potential loss of QAR 39 million from Franchisee taxi companies
o Identified losses of QAR 26 million in various areas of Taxi Limo department.
o Saved expected loss of QAR 15 million through the scrapping of operational buses
o Highlighted loss of QAR 4.7 million on purchasing and underutilization of excessive SAP modules and Licenses.
• Leading role in executing audits, peer reviews, drafting of Data Finding Sheets, Audit Registers and Final Report preparation
• Audit of Strategy and Project Management Department including review of strategic plan, role of PMO in project Management, BPM suite, Balanced Scorecard, project evaluation and performance measurement
• Audit of Taxi and Limousine department which includes review of Taxi Operations, Fleet Management, Accidents/recovery process, vehicle shift planning, cashiering, Tetra radios, HALE meter, other system controls etc.
• Audit of Purchasing Department. Highlighted the ambiguities in vendor registration process, collection of documents, issuance of RFQs, compliance with policy and excessive expenses in recurring purchases etc.
• Audit of Mass Transit (Bus services) Department Highlighted the issues in utilization of drivers and buses, scrapping of buses with useful life, facilities at main bus station, washing of buses, compliance with schedules, maintenance of buses etc.
• Conducted several special assignments as per management requests.
• Audits of retail fuel, brand management, Aviation and Industrial consumer departments.
• Operational Audits of various PSO oil depots and terminals all over the country
• Audit of SAP Security and Rationalization, SAP Revenue Process (SD +TD Module), SAP Master Data, Silo/Inventory Management (IS-Oil) and various SAP (IS-Oil) related activities/processes (includes review of configuration, business process, user activities etc.):
• Audit of Online Ordering Management System application, a web-based B2B application integrated with SAP and interfaced with 4 different banks.
• Business Continuity Audit, including the review and testing of Disaster Recovery site, Business continuity plan, Disaster-recovery drills
• Complete IT Audit (consisting review of policies/procedures, application software, Network, Servers and database) of Asia Petroleum Limited, a subsidiary of PSO.
• Audit of IT Service Management of PSO including the review of service delivery, helpdesk functions, IT strategy and planning, Inventory Management, revocation of access rights, Service Level agreements, IT Project Management, IT Procurements etc.
* Micro Economics * Macro Economics * Public Finance * Statistics * Mathematics