Kaizen Leader
Toyota Multan Motors
Total des années d'expérience :14 years, 3 Mois
Certifications and Audits (Express maintenance, FIR, Kodawari, In House Trainings)
Frequent contact with local vendors
Procurement well in time to help service & sales department
Support Customer Relations Dept. in Complaint handling
Use KAIZEN to improve employee and customer satisfaction, attract customers, increase sales and reduce costs, strengthening dealer profits
Documenting voice of customer and following up workshop work till the Final inspection and bill payment