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Salman Akram, Kaizen Leader

Salman Akram

Kaizen Leader

Toyota Multan Motors

Location
Pakistan - Multan
Education
Higher diploma, Automotive Engineering Technology / Technician
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Kaizen Leader at Toyota Multan Motors
  • Pakistan - Multan
  • My current job since April 2012

 Certifications and Audits (Express maintenance, FIR, Kodawari, In House Trainings)
 Frequent contact with local vendors
 Procurement well in time to help service & sales department
 Support Customer Relations Dept. in Complaint handling
 Use KAIZEN to improve employee and customer satisfaction, attract customers, increase sales and reduce costs, strengthening dealer profits

Service Advisor at B & M AUTO REPAIRS
  • Australia
  • March 2008 to April 2010

 Documenting voice of customer and following up workshop work till the Final inspection and bill payment

Education

Higher diploma, Automotive Engineering Technology / Technician
  • at AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
  • November 2009
Master's degree, Science
  • at Bahauddin Zakariya University
  • January 2005
Bachelor's degree, Science
  • at Bahauddin Zakariya University
  • November 2002

Specialties & Skills

Kaizen
+Endorse 1
Customer Service
+Endorse 1
Presentation Skills
+Endorse 0
Team Handling
+Endorse 0
Project Management
+Endorse 0
Customer Handling
+Endorse 0

Languages

Urdu
Native Speaker
English
Intermediate

Training and Certifications

Service Advisor Level 1 (Training)
Training Institute:
INDUS MOTOR COMPANY
Date Attended:
June 2013
Duration:
72 hours
Service Advisor Level 2 (Training)
Training Institute:
INDUS MOTOR COMPANY
Date Attended:
November 2013
Duration:
72 hours
KAIZEN promortor Course GT1 (Training)
Training Institute:
INDUS MOTOR COMPANY
Date Attended:
April 2015
Duration:
72 hours

Hobbies

  • Watching Movies, Playing Cricket & Video Games