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Salman Syed, Technical Sales Support Specialist Manager

Salman Syed

Technical Sales Support Specialist Manager·Mobily

Saudi Arabia

Higher diploma, IT

Work experience

Total years of experience: 23 years, 5 months

Technical Sales Support Specialist Manager

April 2014 - Present

Mobily

Jeddah, Saudi Arabia

April 2014 - Present

Managing Sales Support Team
Managing hotline
Fixing the issues with IT
Reset Password upon request

Company industry:
Telecommunications
Job role:
Support Services

Technical Sales Support Senior Officer

January 2003 - Present

Etihad Etisalat (Mobily)

Jeddah, Saudi Arabia

January 2003 - Present

 Providing access & privileges to the staff.
 Monitoring systems Siebel, BMS & Q-matic
 Sent to Dubai for getting excellence training
 Back Office Supervisor - Sales Retail
 Making sales report
 Training employees on Siebel System
 Work in Customer Care Unit CCU for Technical issues
 Solving Technical Issues in the Outlets.

Company industry:
Telecommunications
Job role:
Information Technology

Education

Yanbu Industrial Collage

October 2002

October 2002

Higher diploma, IT

Saudi Arabia

Skills

CCU
Expert
CCU
Expert
Unit
Expert
Unit
Expert
Retail
Expert
Retail
Expert
Siebel
Expert
Siebel
Expert
Sales Support
Expert
Sales Support
Expert
CCU
Expert
CCU
Expert
Unit
Expert
Unit
Expert
Retail
Expert
Retail
Expert
Siebel
Expert
Siebel
Expert
Sales Support
Expert
Sales Support
Expert

Languages

English

Expert

Arabic

Expert

Hobbies and interests

Travling